Examples of Removed and Adjusted Invoice Transactions

Use the following scenarios to understand the differences between removing and adjusting invoice transactions.

Removing Transactions

You're reviewing a customer invoice that is in draft status and notice that the invoice amount is higher than expected. As you investigate, you find that the invoice contains charges for hotel telephone calls that were inadvertently marked as billable. You take the transactions off the current invoice by removing them and setting them as nonbillable. As a result, the application does the following:

• Moves the transactions to the region of the invoice that contains unbilled transactions.

• Changes the transaction statuses to nonbillable.

• Updates the funding consumed amount.

For this scenario, you also have the option of completely removing the transactions from the invoice. However, this doesn't change the transaction billable statuses. The next time that you submit the Generate Invoice process, the process will return the transactions to the invoice.

Adjusting Transactions

As you review a released invoice, you discover that it contains labor charges that should not be invoiced until next month. You adjust the transactions by placing them on hold. As a result, the application does the following:

• Moves the transactions to the invoice region that contains unbilled transactions.

• Reduces the consumed amounts of the existing billing transactions by the amounts of the transactions that you placed on hold.

The invoice amount isn't reduced, but the credit amount will appear on an adjusting invoice (credit memo or net invoice).