Contents
1 Managing Public Users
- The Public User Registration Process
- Overview of Public User Accounts
- Accessing Public User Account Information
- Managing Public User Accounts
- Verifying Public User Information
- Overview of Public Landing Pages
2 Applying for a Business License
- Choosing an Application Type
- Getting an Online Fee Estimate
- Completing an Application
- Making Payments
3 Using the Agency Springboard and the Task List
4 Managing Business License Applications
- Managing Business License Transactions
- Navigating to Business License Activity Details
- Viewing a Summary of Business License Activity
- Working with Specialists
- Viewing Business Information
- Using Workflow
- Working with Consultation Outcome
- Viewing Business Application Information
- Working with Meetings
- Working with Tax-Related Details
- Adding Contacts to Applications
- Working with Attachments
- Working with Comments
- Working with Fees and Payments
- Working with Communications
- Working with Ad Hoc Communications
- Viewing Application Status History
- Working with Related Transactions
5 Working with Business License Expiration
6 Managing the Business License
- Overview of Business Licenses
- Managing Business Information
- Managing Business Licenses
- Viewing the Business License
- Applying for a Business License Renewal
- Applying for a Business License Amendment
7 Working with Maps
- Overview of Delivered Maps
- Using the Map Toolbar
- Viewing Map Markers
- Using the Main Map and Explore Your City Map
- Creating Map-Based Public Notification Lists
8 Working with Payments
- Security Details for Working with Payments
- Payment Flow Overview
- Working with Cashier Sessions
- Reconciling Cashier Sessions
- Printing Deposit Slips
- Viewing Payment History
- Viewing Invoice History
- Viewing and Processing Refunds
- Viewing Payments On Account
- Creating Oracle Receivable Receipts
9 Working with Accounting
- Viewing Accounting Transactions
- Generating Journal Entries
- Reviewing Journal Entries
- Exporting Journal Entries