Managing Authorized Users

Agency staff can grant access or revoke access to public users to perform various tasks. A public user has to be registered in the permitting and licensing application.

Agency staff can add, delete, or inactivate authorized users. They can also specify the actions that the authorized user can do, like making deposits or paying fees.

You can manage authorized users on the Deposit Account page, on the Authorized User tab.

Adding an Authorized User

1. Select Billing and Payment > Deposit Accounts.

2. On the Deposit Accounts page, click Authorized Users in the left hand navigation.

3. Click Assign Authorized User and click Select to add the name from the list.

4. Click a row on the Authorized Users page to specify the actions that the user can do.

5. On the Assign Authorized User page, choices include:

   • Make deposit

   • Receive balance notification

   • Pay fees

   • Print statement

   • Update account

6. Click Save.

Deleting an Authorized User

1. Select Billing and Payment > Deposit Accounts.

2. On the Deposit Accounts page, click Authorized Users in the left hand navigation.

3. Click the row for the authorized user that you want to delete.

4. Click Delete You will be prompted to confirm the permanent deletion.

Inactivating an Authorized User

1. Select Billing and Payment > Deposit Accounts.

2. On the Deposit Accounts page, click Authorized Users in the left hand navigation.

3. Click the row for the authorized user that you want to inactivate.

4. Change the Assign Status to Inactive.

5. Click Save.