Reviewing Code Enforcement Inspection Details
As a code enforcement officer, you manage the inspection details of your assigned incident or case using the code enforcement Inspection page.
Code enforcement technicians schedule inspections for incidents and cases. For details about assigning inspectors and scheduling inspections, see Processing Incidents and Working with Code Enforcement Inspections.
Access the code enforcement Inspection page by selecting an inspection record in the Code Officer Worklist.
Reviewing the Inspection Details
The Inspection Details tab displays the summary information about the scheduled inspection – status, ready for inspection, scheduled date, due date, address of the location, issue description, assigned inspector, comply by date, and inspection completion date. Click the case ID or incident ID link to go to the case or incident associated with the inspection.
The Prior Inspections section displays a summary of all inspections associated with the incident or case. Click a row to see details of that inspection.
The Incident Detail section shows the incident ID, reported date, issue type and issue subtype of the incident. Click the incident id link to open the Incident overview page to view details of the incident associated with the case.
Turn on the Ready for Inspection switch when the responsible party has requested for an inspection prior to the scheduled inspection date. The inspection status on the Inspections page changes to Scheduled – Ready, and the case is ready for the code officer to inspect.
You can take the following actions related to your inspection:
Update Result: Click the button to select a result option after the inspection. The options available are based on factors such as, if the inspection is for an incident or a case, if it is the first inspection or reinspection, and the status of the incident or case:
In Compliance
Not in Compliance: This option is available when you are resulting an inspection for a case in Appeal, Hearing, or Legal status.
Violation
Referral
Closed
Void
Issue Citation
Remains in Violation/Citation
Mandatory Abatement
Extension
Note: When a case is in Appeal, Hearing, or Legal status, the inspection result options are limited to In Compliance, Extension, and Not in Compliance. After you submit the result, a new inspection can be scheduled from the Inspections page. If an inspection is already scheduled, the Reschedule option will be available. For details, see Working with Code Enforcement Inspections.When you are updating the result as in violation, the system allows you to change the issue type, issue subtype, code violations, and the address:
Click the Update button to open the Issue Type confirmation Page and select the desired issue type and subtype.
Click the Next button to open the Code Violations page and add code violations.
Click the Next button to enter or update the address location and click Done.
Reschedule: Click the button to open the Inspection page and select a new date for the inspection.
Cancel Inspection: Click to cancel the inspection
Compliance Date Calculations based on Inspection Result
Time rules, which are set up by your administrator, determine the compliance date when you submit an inspection result:
Violation: When a case is in violation, the compliance date is calculated from the case creation date.
Citation: The compliance date is calculated from the date you issued the citation.
Remains in Violation: The compliance date is calculated from the inspection completion date.
Remains in Citation: The compliance date is calculated from the inspection completion date.
When a case is created (violation or citation), the compliance date is calculated based on the case creation date. For inspections that are scheduled thereafter, the time rule configured for the compliance due date calculation uses the unit of measure (UOM) value that is associated with the policy occurrence count as the number of days required to comply. Accordingly, the date of compliance will be calculated by adding the UOM value to the inspection completion date. Appeal due dates are calculated on the same basis.
For example, if the first inspection (Policy Occurrence Count =1) is completed on the 10th of January, and if the policy occurrence count is mapped to a unit of measure value of 5, then the compliance period will be 5 days. The compliance date will be the 15th of January.
The compliance date is updated on the Inspection detail page and on the Case Overview page.
For details on configuring policy occurrence count and UOM, see Setting Up Time Rules.
Reviewing the Attachments
The Inspection Attachments tab allows you to view and add attachments related to the inspection. For details about attachments, see Processing Incidents.
Reviewing the Comments
The Inspection Comments tab allows you to view and add comments related to your inspection. For details about comments, see Processing Incidents.
Reviewing the Code Violations
The Code Violations tab allows you to manage the code violations that were entered at the time of creating the issue and during previous inspections. Expand a code violation record to view the description, corrective actions, and the available actions. Each record shows the status of the code violation:
Open – The status of a newly added code violation.
Canceled – The status of the code violation when the code officer removes the violation record that was added to the case from a previous inspection.
Resolved – The status of the code violation when the code officer resolves the code violation after confirming compliance.
Code officers can add new violations and their corresponding corrective actions for the current inspection. Use the Actions menu that is available for every code violation to take actions such as Resolve, Remove from Case, and Reopen.
|
Page Element |
Description |
|---|---|
|
Add button |
Click to open the Select Codes page and add one or more violations. You can select from a list of current and other violations. Click Done after selecting the violation records. The corresponding corrective actions are also added and listed on the Code Enforcement Inspection page. |
|
Resolve |
Select the related action to resolve the code violation. A violation is resolved when the responsible party has implemented the corrective actions. |
|
Remove from Case |
Select the related action to remove the code violation from the case. Note: If you try to
remove the code violation that was added in a previous
inspection, the violation will be canceled and not removed
from the case. However, if you remove the violation that is
added from the current inspection, the record is deleted
from the case.
Also note that you cannot remove a code violation that is associated with a citation. |
|
Reopen |
Select the related action to reopen the code violation from its resolved or canceled status. This option is not available if the case is in one of the statuses – In Compliance, Closed, or Void. |
|
|
Click the icon to open the Violation page and modify the summary or description. You can use the Rich Text formatting options in the description. Clicking the Edit icon for a corrective action will open the Corrective Action page and you can change the text of the corrective action using the Rich Text formatting options. Click Done after making the changes. |
Reviewing the Notices
The Notices tab allows you to manage the notices that are added to after completing inspections. Code officers can add new ad hoc notices for the current inspection using the Add Ad Hoc Notice page.
The Notices page lists all the notices with details of their ID, name, category, count, case status, status, notice creation and sent date. You can view the generated, pending, and canceled notice records. Use the Actions menu to view options based on the status of the notice:
Generate: Click to generate the notice and open the report in a separate page of your browser.
Cancel: Click to cancel the notice. This option is available until the notice is generated.
Print: Click to print the notice report, which opens in a separate page of your browser.
To add a notice, click the Add Notice button, which opens the Add Notices page. You can use the category filter or search and select a notice from the available ad hoc notices. Click the Select button on the notice record to add the notice to the inspection and return to the notices list page.