Mobile Applications Navigation Considerations

This topic discusses topics related to implementing navigation for the Public Sector Cloud mobile application and how you can plan for future mobile applications as they are released.

Public Sector Cloud provides a mobile application for agency staff to download and install on their mobile devices. The mobile application is not intended to be used by public users. While the Public Sector Cloud mobile application is mainly intended for smartphones, you can download the app to other mobile devices, such as tablets.

You download the Public Sector Cloud mobile application from the App Store for iOS devices and Google Play for Android devices. Mobile devices must download the Public Sector Cloud mobile app and install it on the mobile device in order to access the native mobile app menu. Accessing the main Public Sector service using a browser does not display the mobile app, but only the main Public Sector service rendered on the mobile device's browser, not necessarily optimized for the mobile device.

Initially, the Public Sector Cloud mobile application consists of the Mobile Inspections menu items, but as additional functionality becomes available, such as Code Enforcement, more menu items will accessible from the downloaded mobile app.

Each mobile application has its own entry point into the system, and accesses a unique menu definition, specific to that app. The menu definition and the menu items for a mobile application are defined internally by Public Sector Cloud development teams. The menu items displayed in the mobile application may be a subset of the menu items displayed in the main Public Sector service, and some menu items may display only in the mobile app, not in the main Public Sector menu structure.

If you intend to modify menu items displayed on a mobile application menu, you need to make sure you are updating the specific menu for that mobile application menu, such as MOBILE_INSPECTIONS or MOBILE_CODE_ENFORCEMENT.

As far as security is concerned, administrators must explicitly grant access to the mobile app menu to the necessary mobile user roles.

The navigation items in that menu can then be further filtered by user permissions. You can also apply specific branding themes to the mobile application if you want it to appear differently than the main Public Sector Cloud service.