Setting Up Resolve Condition Actions

This topic describes how to resolve conditions applied to transactions and other business objects automatically based on your business rule.

A condition indicates a dependency or contingency for completing the application process. Using the Resolve conditions action, you can resolve these condition types:

  • Parcel conditions
  • Transaction conditions
  • Address conditions

The conditions resolved by the Business Rules Framework don't need to have been applied by the Business Rules Framework Apply Conditions action. Conditions applied manually, by the system, or by the Business Rules Framework can be resolved with the Resolve conditions action.

For more information on conditions, see Setting Up ConditionsSetting Up Conditions and Applying Conditions to Applications.

To configure a Resolve Condition action:

  1. Expand the Criteria section of the Business Rules Details page.

    For more information on setting up criteria, see Setting Up Business Rule Criteria.

  2. Make sure your criteria statements reference the applicable attributes in the business object resource.

  3. Expand the Actions section of the Business Rules Details page.

  4. Click Add.

  5. From the Action Name drop-down list, select Resolve conditions.

  6. Click Configure.

  7. Use the Configure Action dialog to select the conditions(s) to resolve.

    Page Element

    Description

    Condition Type

    Select the condition type(s) to resolve.

    Options are:

    • All Types. (Includes parcel, address, and transaction conditions.)
    • Parcel conditions.
    • Transaction conditions.

    Conditions - All

    Select to resolve all conditions of the selected condition type.

    Condition Name

    If you want to resolve a specific condition, search for the condition name and select it.

    Resolve Condition Applied to Transactions

    Select if you want the conditions resolved for transactions associated with the object, such as a parcel or address. For more information, see the Apply Conditions to Transactions switch on the Condition Details page here: Setting Up Conditions.

    Resolution Action

    Enter the description of the action to be added to the Resolution Action field on the Condition Details page.

    Default text is provided including populated variables for the event and the rule running the action. For example:

    Resolved by BRF event 'Final Permit Inspection Passed' and rule 'Your Rule'

    You can use the default resolution description, add to it, or add your own. The resolution description has a 500-character limit.