Reviewing Inspection Details

You keep track of the details for an inspection, including the inspection location, schedule, results, and contact information, on the Inspection Detail page. This topic discusses the details page available on your desktop or laptop.

Agency staff, applicants, and others with application access can view inspection details for a permit or business license application listed on the Inspections page in the application details.

For information about accessing inspection details from the Task Management page, see Viewing Assigned Inspections.

When inspectors perform an inspection using Oracle Inspector on a phone, they access the inspection details from the calendar on the Inspection Tasks page. For more information, see Working with Inspection Details.

Reviewing the Inspection Details for an Application

To navigate to inspection details associated with an application:

  1. Select the Business License Transactions or Permits tile on the agency springboard.

  2. On the Transactions page, click the row for the permit or business license application you are working with.

  3. Click Inspections in the left navigation panel to open the list of inspections in the right panel.

  4. Click the three-dot Actions menu in an inspection row and select View Details.

  5. On the Inspection Detail page, review the header information:

    • Inspection number and type.

    • Application number and type: Click the application number link to open the application details.

    • Activity type, for business license inspections only: Origination, Renewal, or Amendment.

  6. Review the inspection location and application description. Business license inspections also list the business name in the Doing Business As field.

  7. You can review inspection information in each section:

    Page Elements

    Description

    Schedule section

    Review information about the inspection schedule:

    • Inspection status

    • Inspection date

    • Inspector arrival time: Shows the time or time frame in which the inspector will arrive. The display of the value is based on the agency-level settings for permit and business license inspections. Depending on agency configuration, you may see a date only.

      For more information, see the inspection options in Setting Up Agency-Level Options for Permits and Setting Up Agency-Level Options for Business Licenses.

    • ETA: Shows the expected time of arrival of the inspector, if the inspector has updated the information.

      This field is not visible if the value is not updated.

    • The cancellation reason for inspections with a Canceled status.

    • The method of scheduling such as Interactive Voice Response (IVR), manual, automatic, online (from a public user), data migration, or upgrade.

    • The name of the person who created the inspection and the date.

    • Name of the person who last updated the schedule and the date.

    For more information about inspection schedules, see Requesting Inspections.

    Result section

    Review the inspection results, rating, score, and number of major violations of completed inspections.

    For more information about results, see Viewing Inspection Results.

    Contact section

    Review the contacts, including the assigned inspector, and the location contact and phone number, email address, or a text message. Any comments added by the requester during scheduling appear in this section.

    Signature section

    View the signatures added when the inspection is complete in the Oracle Inspector mobile application. Signatures are required depending on the inspection setup.

  8. To view a report of the inspection summary for completed inspections, click View Summary Report.

  9. To access other details about the application, click the application number link under the Inspection heading. For more information, see Navigating to Business License Activity Details or Working with Permit Details.

Recording Time for Permit Inspections

Agency staff can use the Time Recording page to record the time they spend on permit inspections. Time recording isn't available for business license inspections. For more information, see Adding Time Entries.