Landing Pages Overview

The landing pages provide an initial entry point for all types users to access the pages they need.

Understanding Landing Pages

There are three landing pages that the agency can configure: Agency Springboard, Anonymous User Landing Page, and Registered User Landing Page. This topic summarizes them and their purpose.

Page	Description
Agency Springboard	Provides a starting point for agency staff to manage work. The Agency Springboard offers access to task lists and specific pages based on the user’s role in the agency, from supervisors and accounting staff to planners, permit technicians, and inspectors. For more information about the elements on the Agency Springboard, see Setting Up the Agency Springboard.
Anonymous User Landing Page	Also known as guests, anonymous users are residents, business owners, contractors, and so on, who have not signed in or are not registered. From the landing page, users can view an interactive map of the city, browse types of applications, start an application and access the Guide, which is a questionnaire users can fill out to find and save recommended application types for their project. For more information about the elements on the landing page for guests, see Setting Up the Landing Page for Anonymous Users.
Registered User Landing Page	Registered users are residents, business owners, contractors, and so on, who are registered in the system. From the landing page for registered users, applicants can initiate applications, pay fees, view applications and details, request inspections, and manage their own user account. For more information about the elements on the landing page for applicants who are registered in the system, see Setting Up the Landing Page for Registered Users.

Page

Description

Agency Springboard

Provides a starting point for agency staff to manage work. The Agency Springboard offers access to task lists and specific pages based on the user’s role in the agency, from supervisors and accounting staff to planners, permit technicians, and inspectors.

For more information about the elements on the Agency Springboard, see Setting Up the Agency Springboard.

Anonymous User Landing Page

Also known as guests, anonymous users are residents, business owners, contractors, and so on, who have not signed in or are not registered. From the landing page, users can view an interactive map of the city, browse types of applications, start an application and access the Guide, which is a questionnaire users can fill out to find and save recommended application types for their project.

For more information about the elements on the landing page for guests, see Setting Up the Landing Page for Anonymous Users.

Registered User Landing Page

Registered users are residents, business owners, contractors, and so on, who are registered in the system. From the landing page for registered users, applicants can initiate applications, pay fees, view applications and details, request inspections, and manage their own user account.

For more information about the elements on the landing page for applicants who are registered in the system, see Setting Up the Landing Page for Registered Users.

Agencies can configure the look and feel of the landing pages by changing these elements:

Banner Image
Welcome Message
Summary Message
Tile Labels
Tile Image
Color Theme for Background, Image Background, and Text of Each Section

For more information about setting up the landing pages, see Branding Your Offering.

Selecting the Public User Landing Page

You have these options for displaying the landing page displayed to your public users:

Classic experience landing page
Redwood experience landing page

The Redwood experience landing page will be the landing page Oracle Permitting and Licensing will be transitioning to over the next few releases, while the Classic landing page is the current default, or original, landing page.

To select a public user landing page:

Open Functional Setup Manager.
- Enter Setup and Maintenance in Page Finder.
- Select Navigator > Setup and Maintenance.
From the Setup menu, select your offering, such as Public Sector Permits.
Click the Change Feature Opt In link.
Click the Features icon in the first row of the opt in grid, such as the Public Sector Permits row.
Enable one of these landing pages:
- Classic Experience for Public User Landing Page
- Redwood Experience for Public User Landing Page
Click Done.