Viewing Business Application Information

You review information captured during the application intake that is specific to the business license application type on the Application Details page. Agency staff with appropriate permissions can update the details captured from the application.

When an agency designs the intake form for a specific type of business license application, they use elements that capture the information necessary for evaluating adherence to business license requirements. For example, for a restaurant application, the application details might include data about fire safety, seating capacity, site use, and parking. The application details might also include requirements for application submittal.

Go to the License Applications page. One way to do this is to select the Business License Transactions tile on the Agency Springboard.

On the License Applications list page, click the row for the selected business license application or consultation to open the license activity details.

The fields available to update depend on the fields added when the intake form was designed and can include amendment information, industry classification, and custom fields.

Updating Amendment Information

Depending on agency setup, applicants have the option of submitting their license application or amendment application with a proposed effective date that is in the future. For more information, see Applying for a Business License Amendment.

1. Expand the Application section in the left pane navigation and click the Application Details menu item.

2. On the Application Details page, click the Edit button.

   The assigned specialist can decide the date when the business can start using these fields:

   Page Element	Description
   Proposed Effective Date	View the proposed date of starting the business or the effective date of the amendment as entered by the applicant.
   Approved Effective Date	Enter the date when the business license will be active, or the amendment becomes effective. This date will override the date proposed by the applicant. Note: If you leave the field blank, the approved effective date will be updated as the proposed effective date entered by the applicant.

   See the details in the section Applying for Future-Dated Business Commencement in the documentation for Completing a License Application.

   Additionally, applicants and agency staff have the option of submitting their amendment application with an option to reactivate an inactive license.

   The assigned specialist reviews the application and decides the date when the business license can change to an active status.

   Page Element	Description
   Reactivate License	Review the option enabled by the applicant. You can turn off the checkbox if you want to complete the amendment without reactivating.
   Proposed Effective Date	Displays the proposed date from which the business license will be active—entered by the applicant. If the applicant leaves this field blank, the date on which the amendment application is approved will be the effective date of license reactivation.
   Approved Effective Date	Enter the date from which the business license status will change to Active. This field is available only to agency staff. If you leave the field blank, the proposed effective date will be applied as the approved effective date. Expiration date calculations are determined based on the approved effective date.

   See the section Reactivating Licenses in the documentation for Inactivating Business Licenses.

3. Update available fields on the page.

4. Click the Done button to save.

Working with Industry Classification

This section appears depending on your agency's setup to collect North American Industry Classification System (NAICS) codes for the business. The agency determines whether an applicant can select 1 or more NAICS classifications for a business license type to represent more than 1 classification for the business license application.

For more information about industry classification fields that can be added to an intake form for business license applications, see Using Predefined Field Groups.

Viewing Additional Fields for an Application

Agencies can set up a variety of user-defined fields on the intake form for an application type. After the application is submitted, you can review the fields on the Application Details page. For more information about adding user-defined fields to an intake form, see Working with Fields.