Working with Code Enforcement Inspections

The case information includes a consolidated list of inspections that are carried out and those that are scheduled for a case. As a code technician you manage inspection activity for a case — including reviewing inspection count, status, assignments, schedule dates, results and more — on the Inspections page.

As agency staff, you use the Inspections page to view a complete list of case inspections that were carried out and scheduled for future. Access the inspections list in the case details to perform these tasks:

• Review inspection activity recorded by the inspector.

• Perform actions such as scheduling, rescheduling, and canceling an inspection.

Note:

As part of the inspection process, an inspector performs inspections, add comments and attachments, and submit a result of the inspection. If the submitted result is Violation or Citation, all the entered details are captured and made available on the Inspections page of the case. The Inspections page can be accessed by the agency staff only on a laptop or a desktop computer. For details on managing inspection on a mobile device, see Overview of Mobile Oracle Municipal Code Officer.

For details about managing inspections on a laptop or desktop computer, see Using the Code Officer Worklist.

Viewing Inspection Information

1. From the Fusion Applications Permitting and Licensing homepage, select the Cases tile.

2. On the Cases page, click the case row to open the case you are working with.

3. Click Inspections in the left navigation panel of the case details.

4. On the Inspections page, you can view inspection information in these fields:

   If the case originated from an incident, you can see separate tabs for Case and Incident.

   Page Element	Description
   Inspection	View the number of inspections carried out till date for the case. The maximum inspections per day per code officer is set up by the agency administrator on the Code Enforcement Options drawer. See the Configuring Inspections section in Setting Up Agency-Level Options for Code Enforcement.
   Count	The count of the inspection such as 1st, 2nd, and so on.
   Status	View the status of the inspection: Completed Scheduled Canceled
   Assigned To	Identifies the officer assigned to the case.
   Scheduled Date	View the date on which the inspection is scheduled.
   Inspection Due By	View the due date for completing the inspection.
   Inspection Completion Date	View the date on which the inspection was completed.
   Outcome	View the result of the inspection. In compliance Not in Compliance: This value is displayed as the result of inspection for a case in Appeal, Hearing, or Legal status. Violation Referral Remains in Violation Issue Citation Remains in Citation Extension Mandatory Abatement Closed For more information, see Submitting Code Enforcement Inspection Results.

5. On the Inspections page, you can perform the following actions.

   These actions are available as buttons or three-dot action menu items at the top of the page or as three-dot Action menu items at the row level.

   • Schedule Inspection: Click to open the Schedule inspection drawer and use the calendar to select from the dates that the assigned officer is available for an inspection.

     Note:

     This option is available only if there are no pending inspections scheduled. The status of all the inspection schedules must be either Completed or Canceled.

   • Reschedule: From the three-dot Actions menu on the inspection row, click to open the Reschedule Inspection drawer and use the calendar to select the next available date for the assigned officer to schedule the inspection.

     Note:

     This option is available only for inspections that are not completed.

   • View Details: From the three-dot Actions menu on the inspection row, click to open the Inspection page. You can view details about the inspection, as well as associated code violations, comments, attachments, time recording, and prior inspections.

   • Cancel: From the three-dot Actions menu on the inspection row, click to cancel the inspection schedule.

     Note:

     This option is available only for inspections that are not completed.

   • Update Case Status

   • Update Compliance Date: Click to open the Compliance details drawer and enter a new comply by date for the case. You can also turn on the switch to apply the updated compliance date to all open code violations.

   • Update Appeal Date

   • Update Issue Description: Click to open the Issue Descriptiondrawer and update the description which was entered during the intake process. However, the issue description in the Case Details page will still display the original version entered during the intake process.

   • Update Priority: Click to open the Update Case Priority drawer and turn on the Priority switch. You can also update the compliance date.

Viewing Inspection Details

1. On the Inspections page, click the inspection ID link for the inspection record you want to view.

2. On the Code Enforcement Inspection page, you can view the details of the inspection included by the officer at the time of inspection.

   You can view a summary of the inspection, such as its status, inspection ID, and its count (configured by the administrator on the Inspection Count page). You can also see the details of the associated case, such as the case status, case ID and its issue subtype.

   On the top left of the page, you can view a summary of the inspection, such as its status, inspection ID, and its count (configured by the administrator on the Inspection Count page). You can also see the details of the associated case, such as the case status, case ID and its issue subtype.

   View more details of the inspection assigned to you on the page:

   • Location

   • Schedule date

   • Due date

   • Comply by date

   • Code Officer

   • Code Technician

   • Inspection Outcome: Displayed when the inspection is complete and an outcome is available.

   • Completion date: Displayed when the inspection is complete.

   • Ready for Early Inspection switch

   • Case or Incident details, including link to the case or incident

   • Issue description

3. Click the Result button to view the possible outcomes of the inspection.

   • In compliance

   • Not in Compliance: This value is displayed as the result of inspection for a case in Appeal, Hearing, or Legal status.

   • Violation

   • Referral

   • Remains in Violation

   • Issue Citation

   • Remains in Citation

   • Extension

   • Mandatory Abatement

   • Closed

4. From the three-dot Actions menu, click Reschedule to open the Reschedule drawer and use the calendar to select the next available date for the assigned officer to schedule the inspection.

   Note:

   This option is available only for inspections that are not completed.

5. Click Cancel Inspection to cancel the inspection schedule.

   Note:

   This option is available only for inspections that are not completed.

6. On the right, you have separate foldouts for Code violations, Comments, Attachments, Time Recording, Prior Inspections.

   From the Code Violations section, view a list of code violations with their status.

   You can also add new code violations to the case. Click the View all violations link at the bottom of the foldout, to access the Violations page. Here, you can see all the violations associated with the case and their statuses. You can take various actions for these violations, such as adding new ones, resolving, removing from the case, and editing the compliance date.

7. From the Comments section, view a list of comments associated with the inspection. Click the View all comments link at the bottom to access the Comments page and view all comments for the inspection under separate tabs for Inspection, Case and Incident. For details, see Working with Comments.

8. From the Attachments section, you can view all attachments associated with the inspection. You can also add (drag and drop) new files to the inspection. Click the View all attachments link at the bottom to access the Attachments page and view all attachments for the inspection under separate tabs for Inspection, Case and Incident. For details, see Working with Code Enforcement Attachments.

9. From the Time Recording section, you can view all the time entries made for the inspection. Click the Add (+) icon to add new time.

10. From the Prior Inspections section, you can view all previous inspections for the case.

Scheduling Inspection

1. From the Fusion Applications Permitting and Licensing homepage, select the Cases tile.

2. On the Cases page, click the case row to open the case you are working with.

3. Click Inspections in the left navigation panel of the case details.

4. On the Inspections page, click Schedule Inspection.

   This button is available only if there are no inspections already scheduled for the case.

5. On the Schedule inspection drawer, you can use the Priority switch to change the priority of the inspection. The Due Date field shows the due date for completing the inspection, which is determined by the time rules set up by your agency. Use the Inspection Date field to select a date from the calendar. From the Assign Code Officer section, select a code officer for the inspection.

   Note:

   If a Code Officer is already selected for the inspection, then the calendar shows only those dates that the assigned officer is available for carrying out the inspection.

6. Click Save.

   The new schedule is listed in the Inspections page and the Schedule Inspection button is no longer displayed. The assigned officer receives a notification on their mobile application about the new inspection schedule.

Rescheduling and Canceling Inspection

You can reschedule or cancel an inspection schedule that is not completed.

1. From the Fusion Applications Permitting and Licensing homepage, select the Cases tile.

2. On the Cases page, click the case row to open the case you are working with.

3. Click Inspections in the left navigation panel of the case details.

4. To reschedule, click Reschedule on the inspection row. On the Reschedule Inspection drawer, use the Next Schedule Date field to select a date from the calendar, which shows only those dates that the assigned officer is available.

5. To cancel the schedule, click Cancel on the inspection row.

   You can cancel a scheduled inspection for an incident or case. Once canceled, the status changes from Inspection to Reported. The Inspections page will retain a row for the canceled inspection. After canceling, you can schedule a new inspection using the Schedule Inspection button.