Configure an AI guidance node in a workflow

AI Agent Studio now includes an AI Guidance node for reading and writing guidance in the AI Guidance store. The node connects workflow guidance to a selected business object and business record, using the object’s own record-resolution and security model.
Use the node to create or retrieve insights, summaries, recommendations, and alerts for supported business contexts across Oracle Fusion Cloud Customer Experience (CX) and other domains, such as Oracle Fusion Cloud HCM, Oracle Fusion Cloud Supply Chain & Manufacturing (SCM), and Oracle Fusion Cloud Learning. The node resolves the record in the current user’s security context and uses a canonical guidance key to ensure guidance is associated with the correct business record.
For write operations, the node creates the required Guidance store request and reference automatically. For read operations, it returns only the guidance that the current user is authorized to access. To configure the operation, select a business object with AI Guidance metadata, provide the record key, define the guidance payload or output mapping, and publish the workflow.

AI Guidance provides a way to capture explicit, programmatic learning from an AI agent or workflow and store it in the AI Guidance store. Subsequent workflows and AI agents can retrieve this saved guidance in the relevant business context and use it to inform later decisions, recommendations, and actions. This creates continuity across interactions instead of requiring each workflow to rediscover the same insight independently. 

Steps to enable and configure

You must have access to use AI Agent Studio.

Access requirements

Access Requirements for AI Agent Studio