Smart Operations: Monitor Workstation Performance When Supervising Production

Welcome to the demo of the 25A Smart Operations feature Monitor Workstation Performance when Supervising Production in Oracle Fusion Cloud Manufacturing.

With this update, production supervisors can now monitor key operational metrics critical to their production processes. Supervisors can track essential performance indicators, such as Overall Equipment Effectiveness, OEE, and its components, plan adherence, completed quantity, downtime, and more. If any metric or Key Performance Indicator, KPI, deviates from the expected value, supervisors can take proactive steps to ensure production continuity and maintain quality.

Performance can be monitored both at the workstation level and at the aggregated work center level. The need for real-time monitoring of execution is a primary driver for this feature, enabling supervisors to quickly respond to exceptions and production shortfalls to meet shift goals. This enhancement allows production supervisors to oversee all workstations from a central location, eliminating the need to visit each one in person.

Supervisors can efficiently manage their teams, address issues promptly, and optimize the use of both people and equipment. With these capabilities, supervisors can make data-driven decisions to achieve their production goals.

This demo will walk you through how to use this feature. We'll start by reviewing the Monitor Work Center dashboard page, where we'll explain how each scorecard metric is calculated. Then we'll examine the information displayed in the workstation cards. Next, we'll move to the Monitor Workstation dashboard page and review the scorecard metrics shown here.

We'll demonstrate how supervisors can monitor production performance when operators execute work at the workstation. We'll also show how a supervisor can track workstation performance when an operator performs specific activities. Finally, we'll highlight how an exception logged by the operator is brought to the supervisor's attention. Lastly, we'll demonstrate how to extend the dashboard page templates by integrating your own custom KPIs, charts, or reports created using Oracle Transactional Business Intelligence, OTBI.

I am logged in as the production supervisor and have selected the Work Execution area in Supply Chain Execution. Select the Production Supervision task to navigate to the Production Supervisor workbench. With this update, the production supervision task now directs you to the newly introduced monitoring tab. This tab provides a comprehensive view of workstation performance within your assigned work center.

At the top, you'll find scorecard metrics summarizing the overall performance of the work center. Below, individual cards offer real-time production snapshots for each workstation. To switch to a different work center, use the context switcher located at the top of the page.

Select the Tablet Packing work center. As you can see, workstations haven't yet been defined for this work center. If you prefer not to use the workstation monitoring feature, but still want to access supervision tools for managing work orders, resolving exceptions, or shift reporting, you can permanently hide the monitoring tab or rearrange the order of the tabs using VB Studio. Switch back to the tab with assembly work center.

Let's take a moment to review the scorecard metrics displayed at the top. These metrics are aggregated at the work center level, summarizing data from its constituent workstations. They are calculated and presented for the current shift. Metrics displayed as percentages show both their current values and the deviation, delta, from the benchmark targets configured in the smart operations configurations task. Negative deviation is shown in red and positive deviation in green.

The plan adherence metric displays the percentage of actual completion as compared to the target completion for a workstation for the entire duration of the current shift. The metric displayed here is the average of values of computed in each of the workstations belonging to the work center. The Overall Equipment Effectiveness, OEE, metric measures the production efficiency of equipment at a specific workstation for the current shift. Expressed as a percentage, OEE is calculated by multiplying its key components availability, performance, and quality for the current shift.

The availability metric indicates the workstations availability from the start of the current shift to the present time. It is calculated as the percentage of runtime divided by the planned production time. The performance metric assesses the workstations performance by considering the impact of factors that can slow down manufacturing, namely slow cycles and minor stops. The performance percentage is calculated by multiplying the ideal cycle time with the total production, and dividing this by the run time.

The quality metric calculates the percentage ratio of first pass completed units to the total units produced during the current shift. It assesses the first pass quality of manufactured products produced during the current shift. All the metrics displayed here are the average of values computed in each of the workstations belonging to the work center. Click the right arrow to see more metrics.

The downtime metric is the sum of downtime in minutes reported in all the workstations of the work center in the current shift. The completed quantity metric shows the quantity completed at a workstation during the current shift. The completed quantity at the work center level is the sum of completed quantities across workstations. The open exceptions metric shows the total count of exceptions logged for all workstations of the work center, which are in open status. Click the left arrow to see previous metrics.

Let's now review the details presented in the workstation cards. The workstation status badge indicates whether the workstation is in use, idle, or down, along with the reason provided by the operator. For example, Workstation-03 shows an idle status due to an ongoing setup activity. Next to the status badge, the card displays the name of the operator currently assigned or checked into the workstation.

Below this, you'll find the name of the workstation. The final two lines provide details about the work order being executed at the workstation, including its progress in terms of completed quantities. Click the card corresponding to Workstation-01 to drill into the workstation page.

This page provides real-time details about a specific workstation, including the operations assigned to its queue and the operators currently working on it. At the top, you'll see information about the current shift, along with the time the workstation has spent in use, idle, and down statuses during the shift. Below that, key metrics like plan adherence, OEE, availability, performance, and quality are displayed in the scorecard. Click on the right arrow to see more metrics.

The scorecard also includes additional metrics, such as completed quantity, assigned operations, and open exceptions. The assigned operations metric shows the total time in hours and minutes required to complete all the work order operations currently in the workstations queue. Expand the work order operation PSW-WO-007-10 to view its details.

Here, you can see that this work order is currently being executed at the workstation. Out of the assigned quantity of 55, 8 have been completed and 47 are in ready status.

Let us now review the scenario of real-time monitoring of work reported by the operator. I have switched to the role of a production operator. Click on the Execute Production at a workstation task to launch the operator workbench.

Here, you can see that operation 10 of work order PSW-WO-007 is under execution. Scroll down. Complete a quantity of 5. Click the Complete button. Submit the Backflush Materials page to complete the transaction. 5 units were transacted and the ready quantity has been updated to 42. Click the Stop button to end the execution.

This page enables the operator to begin execution by selecting or scanning a work order operation. The operations assigned to a workstation in the production supervisor workbench will appear here, based on the setting for the work order operation assigned parameter in the Smart Operations Configurations task. This parameter can be set to not enforced, enforced, or enforced with sequence. Currently, it is set to enforced. Click on the assigned operations link.

As an operator, here you can see the list of work order operations assigned by the supervisor, which you can select for execution by clicking the View icon. Click the Start button to execute this work order. Let's now return to the production supervisor workbench and review the monitoring of the execution activities we just performed.

We are now back in the production supervisor Workbench. Notice that the completed quantity metric, along with other metrics affected by the production completion transaction, has been updated with new values. Expand the work order operation record currently under execution to view more details. Here you can see that the ready quantity is now 42 and the completed quantity has increased to 13.

Click the back arrow to navigate back to the monitoring home page. Here you can see that the completed quantity is now 13 at Workstation-01. Let's now explore a scenario where an operator performs an activity which impacts the workstation status.

I have now switched to the role of a production operator and navigated to the operator workbench. Click the Actions button. Select the Edit Workstation Status action. As an operator, you want to make setup changes to your machine. Select the reason for change dropdown to proceed. Select setup as the reason.

Reason codes are configured in the Smart Operations Configurations task. Once a reason code is selected, the corresponding workstation status mapped to it is automatically applied. In this case, setup is mapped to idle status. Click Update.

Here you can see that the workstation status has been updated to idle. Let us now switch to the production supervisor workbench. As a production supervisor, you can monitor real-time change in workstation status. Here you can see that the workstation status and the associated reason are displayed on the card for Workstation-01.

Let's now explore a scenario where an operator encounters an issue and logs an exception. I have now switched back to the production operator role and navigated to the operator workbench. As an operator, you want to report an issue with one of the components to bring it to the attention of the production supervisor. The component is experiencing a quality issue, resulting in increased rejects. Click the report exception button to proceed.

Select the exception type as component. Enter the necessary details to log a component exception. Once all the information is filled in, click Report to submit the exception. The exception has now been reported. I have now switched to the production supervisor role and returned to the production supervisor workbench.

The component exception is highlighted in the card to bring it to the immediate attention of the supervisor. The open exceptions metric now reflects this count. Click on the card for Workstation-01 to view more details. The exception is also displayed alongside the work order operation. Scroll down. Here you can view the details of the open exceptions related to this workstation. Click the View icon to see more information.

As a supervisor, you can take one of the actions to resolve this exception. You can choose to either reschedule the work order, reserve an alternative supply, substitute the component, or change the work order status. Click the monitoring link to return. Click the View Equipment button.

Here, you can view the details of equipment associated to this workstation. Click the Close icon. In the workstation view, you can switch between different workstations using the workstation context switcher. Click the back arrow to return to the home page. As a supervisor with special privileges, you can extend the workstation monitoring pages by integrating custom metrics and reports created in Oracle Transactional Business Intelligence, OTBI. We will now review how to do this.

I am currently logged into the production supervisor workbench with additional privileges to edit the page. A new action button, Edit Page Layout, is now available to make these changes. The additional privileges required to edit the page layout are listed in the 25 what's new documentation. Drill down to the Workstation Details page of Workstation-01.

Under the Actions button, the Edit Page Layout button is also available in this page. Navigate back to the home page. We will now see how to attach a custom report and metric on this page. Click the Edit Page Layout button.

The library region is displayed on the right side. Scroll down and select the KPI that you want to include in the scorecard. Drag the KPI to the scorecard region. Wait for the metric to render. Our custom metric is now in place.

Now we would like to include a custom report or chart to be shown when the metric is selected. To do this, select a custom report or chart and drag it into the visualization region. Wait for the report to render. Your custom report is now in place. Click Exit Edit Mode button to save the changes.

By default, the Oracle provided content is displayed in the Monitoring tab. However, selecting the custom metric will display the corresponding custom report. Click the custom metric. You can see that the custom report is now displayed. You can design your own metric and corresponding report as per your business need. By clicking the custom metric, the corresponding custom report would be displayed. Click any of the seeded metric.

To summarize this demo, we started by exploring the Monitor Work Center dashboard, examining the calculation of OEE, its components, and other scorecard metrics, as well as the details displayed on workstation cards. Then we drilled into the Workstation Details page, reviewed the scorecard metrics available there, and demonstrated how, as a production supervisor, you can monitor the workstation in real time when the production operator reports production, performs workstation activities, or logs exceptions. Finally, we showcased how you can integrate custom OTBI metrics and reports directly into the dashboard pages of the production supervisor workbench. This is the end of the feature demo. Thank you.