Ability to Create and Manage External Users

Service Administrators can now use the Manage Users tab under Access Control to create, edit, and delete external users (users who are not provisioned to login to the environment, but are created only in Account Reconciliation, are called external users).

Additions to the Manage Users tab include the following:

  • Filters to search using Role, Last Login, Preparer, Status, and Reviewer
  • Customize Columns icon to select the columns displayed on the tab
  • Refresh button to display the latest updates changes made to user details

Business Benefit: This feature enhances the alert capabilities since external users can now be assigned as Notification Assignees or Viewers, which allows them to receive email notifications related to alerts, greatly streamlining the exception management process.

Key resources