Ability to Select Unmatched Transactions from Both Sides to Create a Single Support ID

You can support unmatched transactions from both sides – i.e. debits side and credits side for single source match processes; source system and subsystem for two source match processes - with a single Support ID. In the Unmatched Transactions tab of the Matching dialog, you simultaneously select the required transactions from both sides, and then select Support.

The Supporting Details dialog also displays transactions from both sides under the same support group.

Business Benefit: The feature enhances the user experience by enabling users to easily view combined support information, for unmatched transactions from both sides, with a single Support ID. Grouping all related transactions under a single support ID makes tracking, review, and auditing more seamless.

Key resources