Service Excellence Continuing Investments

Our ongoing investment in service excellence has a focus on overall usability, resiliency, performance, and security. This work is based on monitoring performance trends, reviewing common use patterns, analyzing service requests, and participating in many discussions with customers.

Usability:

Procure to Pay - Asset Acquisition, Maintenance, and Lease:

To ensure strict enforcement of asset book data security, advanced search for asset books on the following pages now supports only the "Equals" operator. Previously, data security for the asset book was not enforced when an operator other than "Equals" was selected.

  • Adjust Assets
  • Capitalize CIP Assets
  • Transfer Assets
  • Retire Assets
  • Update Descriptive Details

  asset inquiry page

The business benefits include:

  • Ensures consistent and accurate search results by limiting the Asset Book search criterion to the “Equals” operator.
  • Improves data integrity and makes the search easier without errors.

Steps to Enable and Configure

You don't need to do anything to enable this feature.