Real-Time Customer Screening (RT CS): Pre-Case Creation Event Disposition
Prior to case investigations by iHub Users, iHub RT CS users can scan and create cases, then disposition events as false positives, prior to handing the case off to a user with full iHub permissions.
This streamlines the investigative process, allowing for triage for obvious false positive events by the first line user.
Steps to Enable
You don't need to do anything to enable this feature.