One of your ideas has been delivered from your suggestion.Redwood Experience for Maintain Areas of Responsibility

Enrich the user experience with the new Maintain Areas of Responsibility page developed using the Redwood toolset. The page is built from the ground up using Visual Builder Studio (VBS) to give you a unique experience of Oracle applications.

You can navigate to the new Maintain Areas of Responsibility page from the Quick Actions pane under the My Client Groups section, Workforce Structures subsection.

The new Maintain Areas of Responsibility page enables you to search across all users that are assigned responsibilities (AORs) and see significantly more search results. It also gives you the flexibility to search across various representatives depending on your data access.

Redwood Maintain Areas of Responsibility page

Redwood Maintain Areas of Responsibility page

Here are the enhancements included in the new Maintain Areas of Responsibility page:

  • Search across responsibilities by person or responsibility name status, usage, and associated responsibility template.
  • Less cluttered search results with hidden To Date, Usage, and Template columns, by default.
    • Use the Columns icon to hide or show columns and modify the column order.
    • Click the ascending or descending icon to sort results.
  • Reassign or export multiple rows to Excel from the search results table that enables you to select multiple responsibilities at once.
  • Inactive responsibilities are no longer assigned. 

The new Maintain Ares of Responsibility page also enables you to:

  • View who's assigned to a particular responsibility template using the Responsibility Type filter chip.
  • Use Usage filter chip with Checklist to identify people who aren’t receiving a Journey's task notification.
  • Use Usage filter chip with Approval to identify people who aren’t receiving an Approvals notification.
  • View users who are included in Work Contacts.
  • Multi-select rows allow support for reassigning multiple responsibilities in a single click.

You can click a representative’s name to open a panel drawer that includes the representative’s responsibility details. You can view their applicable scope attributes that contain values.

Panel drawer with person-level responsibility details on the Maintain Areas of Responsibility page

Panel drawer with person-level responsibility details on the Maintain Areas of Responsibility page

You can no longer assign any inactive or past end-dated responsibilities to another user. However, you can reassign one or more responsibilities with a future end-date to another user.

Reassign Area of Responsibility page with the end user message that the Inactive responsibilities won't be reassigned.

Reassign Area of Responsibility page with the end user message that the Inactive responsibilities won't be reassigned.

The new Maintain Areas of Responsibility page enables you to perform a search with Checklist usage. This helps the users find out why they didn't receive Journeys notification.

This type of search returns any responsibility where the specified usage is found including combinations, such as Checklist only, or Approvals and Checklist (together with another value).

Use Maintain Areas of Responsibility to search for Journeys recipients

Use Maintain Areas of Responsibility to search for Journeys recipients

The new page is built using the Redwood toolset and offers better performance. You can take advantage of the cohesiveness through the application with the new page.

Steps to Enable

In order to work with the new Maintain Areas of Responsibility page, you must first enable the ORA_HCM_VBCS_PWA_ENABLED profile option. In addition, check if the ORA_PER_AOR_REDWOOD_ENABLED profile option is also enabled. By default, the profile option is delivered as disabled. If you want to use the Redwood Maintain Areas of Responsibility page, you need to set the profile option to Yes.

To enable the profile option, navigate to the Setup and Maintenance work area:

  1. Search for and click the Manage Administrator Profile Values task.
  2. Search for and select the profile option:
  3. Select the Level as Site.
  4. Enter Yes in the Profile Value field.
  5. Click Save and Close.

Tips And Considerations

  • The person search that’s used to select people with areas of responsibilities, is dependent on Oracle Search. Refer to Oracle Search setup within Redwood profile options Key Resources.
  • By default, the search results table loads 25 rows. If you need more rows, you need to scroll down to view or take action on additional rows.
  • Journeys and HCM Approvals customers can expose the Usage column to confirm if Approvals or Checklist is enabled. This can help you troubleshoot if the workers are receiving notifications.
  • When reassigning multiple Responsibilities, make sure to scroll down the search results to load all required responsibilities in the search results. 
  • When exporting to Excel, choose the appropriate columns to export. Only the scope attributes that contain values are listed. 
  • The Human Resource Analyst role doesn’t have access to reassign responsibilities. They can only view content.

Key Resources

For more information, refer to these resources on the Oracle Help Center.

For a listing of all profile options for the recreated pages across applications, see the following document in My Oracle Support:

For more information on extending Redwood pages in HCM, refer to this feature announcement on the Oracle Help Center.

Access Requirements

You must be granted the Human Resource Specialist, or Human Resource Analyst function privilege to work on Maintain Areas of Responsibility.