Calendar Sync

Manage both personal and professional commitments in a unified way by syncing your work schedules and approved absences with your personal calendars. Use calendar sync in Workforce Scheduling to generate sync URLs that you use in the settings of your personal calendars. Also select the information to sync.

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This feature gives workers a more efficient and organized scheduling experience by allowing seamless integration between their personal calendars and Workforce Scheduling.

Steps to Enable

Workforce scheduling administrators can enable and disable calendar sync.

  1. In Setup and Maintenance, Workforce Deployment, click Opt-in features.
  2. Edit the features to enable and disable Personal Calendar Sync for the environment.

Tips And Considerations

  • Each sync includes the information that the worker has permission to access over the past 12 weeks and for the upcoming 24 weeks. It also includes any workforce schedule changes, such as shift additions, removals, and detail changes, since the last sync.
  • Workforce schedule syncs are one way and don't include any changes made to shifts or approved absences in the personal calendars.
  • Each personal calendar app determines the sync frequency, so it could vary.
  • The first sync happens when the worker adds this calendar sync URL to their personal calendar app and depends on what information the worker selects to sync.
  • For published schedules and updates here are the synced shift details:
    • Shift type, such as On-call or Regular, and job title in the Event Name field
    • Shift Date in the Date field
    • Shift start time to end time in the Time field
    • Department and location in the Location field as Department, Location
    • Total, paid, and unpaid break durations, additional qualifications, and notes in the event body

If any of the value is null, then the details aren't shown.

  • For approved absences, here are the synced details:
    • Absence type
    • Absence dates
    • Absence start and end times
    • Absence duration

Access Requirements

The Employee role needs this privilege to use personal calendar sync.

Privilege Name Code Description
Use REST Service - Calendar Feed Details HTS_REST_SERVICE_ACCESS_CALENDAR_FEED_DETAILS Allows users to call the Calendar Feed Details REST Service. For internal use only.