Redwood Experience: Provide Feedback

Take advantage of the page used to respond to a requested feedback that has been recreated in the Redwood toolset called Visual Builder Studio (VBS).

With the Provide Feedback action, you can:

  • Provide requested feedback
  • Provide unsolicited feedback, without having first received a feedback request

Provide Requested Feedback

When you receive a feedback request, you can respond to the request by clicking the link in the notification you received, or by using the Provide Feedback action.

The Provide Feedback action is available:

  • On feedback requests which are in the Requested or Saved state, listed in the job application Feedback tab.
  • In the list of actions available on job applications (when viewing the job application details).

When you respond to a feedback request, the info you can provide varies depending on the configuration of the feedback request.

  • If a questionnaire is available to provide feedback, you fill out the questionnaire.
  • If a candidate rating is available, you provide a rating.
  • If a candidate rating is available but there’s no questionnaire, you provide comments related to the rating.

When you provide feedback, you can view information about the job application and the requisition by clicking the links at the top of the page. A drawer opens where you can preview the job application or requisition.

Respond to a Feedback Request Using the Provide Feedback Action

Respond to a Feedback Request Using the Provide Feedback Action

Provide Unsolicited Feedback

You can provide feedback for a job application even if you haven't received a feedback request. For that, you need the following privilege. Without this privilege, you can't select a questionnaire to provide feedback, you'll only be able to provide a rating and comments.

  • Provide Unsolicited Feedback (IRC_PROVIDE_UNSOLICITED_FEEDBACK)

You can use the Provide Feedback action and provide unsolicited feedback from these pages:

  • Interview details page
  • Interviews tab of a job application
  • Feedback tab of a job application

When providing unsolicited feedback, the info you can provide varies depending on your privileges.

  • If you have the Provide Unsolicited Feedback with Questionnaire Selection (IRC_PROVIDE_UNSOLICITED_FEEDBACK_WITH_QUESTIONNAIRE_SELECTION) privilege, you can select a questionnaire to provide feedback.

A candidate rating is always requested as part of the feedback.

  • If a questionnaire is selected, you provide a candidate rating.
  • If no questionnaire is selected, or if you can’t select a questionnaire, you provide a candidate rating and comments related to the rating.

View Attachments

When you provide feedback, you can view attachments of the job application. When you respond to requested feedback, the attachments consist of the attachment categories selected by the requestor. When you provide unsolicited feedback, the attachments consist of the resume and cover letter attached to the job application.

This feature provides an easier and more flexible way to provide feedback for a job application.

Steps to Enable

You need to enable these profile options:

  • ORA_IRC_RECRUITING_REDWOOD_ENABLED
  • ORA_IRC_JOB_APPLICATION_REDWOOD_ENABLED
  • ORA_IRC_INTERVIEW_REDWOOD_ENABLED

For details, see How do I enable a profile option?

For more details on enabling Redwood for HCM, see How do I adopt Redwood for HCM? and Extending Redwood Applications for HCM and SCM Using Visual Builder Studio.

Tips And Considerations

As part of this feature, a new predefined questionnaire is included in the Questionnaire library. This questionnaire is used when providing rating-only feedback, and it contains the Comments field for providing comments about the rating. Since this questionnaire isn't used to provide feedback using a questionnaire, it's not available to be selected as a questionnaire in the Request Feedback action or in the Provide Feedback action (it's not displayed in the list of available questionnaires).

  • Name: Recruiting Feedback Questionnaire for Rating Questionnaire
  • Code: ORA_IRC_IM_FEEDBACK_RATING

Feedback requests are grouped by questionnaire in the job application's Feedback tab. Because no questionnaire is used for feedback consisting of only a rating, rating-only feedback are grouped together.