Improved Capability to Schedule Recurring Non-Survey Journeys

You can now schedule recurring journeys of the non-survey category by including the Repeat Frequency of the journey.

Here's an example of scheduling a recurring non-survey journey for reviewing and updating personal information.

You schedule the journey to repeat on the first day of the month every 3 months and then assign the journey.

Business benefit: Users can enhance the recurrence pattern by including the interval between occurrences or the recurrence frequency in a period.

Steps to Enable

For more information, refer to this topic: How do I schedule a recurring journey with a repeat frequency?

You need to configure security to use this feature. See the Access Requirements section.

Key Resources

For more information, refer to these resources:

• Implementing and Using Journeys guide.

• Improved Capability to Schedule Recurring Survey Journeys, What's new, 25C.

Access Requirements

You must be granted the Manage Journey (ORA_PER_MANAGE_JOURNEY_TEMPLATE) aggregate privilege to work on journey templates.