Swap On-Call Shifts

Now, you can swap not only your regular shifts but also any on-call shifts you've claimed.

How It Works

• Start a swap request for one of your on-call shifts in a published schedule.
• The system finds coworkers who are eligible that you can swap with.

Why You’ll Love It

• Save time by letting the system match you with the right people.
• Ensure all swaps follow organization guidelines.
• Make your schedule work better for you and your team.

With this feature, swapping shifts becomes smoother for everyone, so workers can balance their work and life more easily, increasing employee satisfaction. Also, organizations can better accommodate last-minute schedule changes, reduce staffing gaps, and maintain continuity of operations without disrupting other parts of the schedule.

Steps to Enable

You need to configure security. See the Access Requirements section.

Tips And Considerations

Workers can only swap on-call shifts that they already claimed and are part of a published schedule.

Access Requirements

Workers need this privilege to swap shifts. It's part of the delivered Employee role, but you need to add it to any equivalent custom roles.

Privilege Name	Code	Description
Swap Shift	HTS_SWAP_SHIFT	Allows workers to swap their scheduled shifts