Evaluate Absences with WFM Scheduling

If a worker schedules an absence during a published schedule window, WFM Scheduling doesn't assign them any shifts for those days. The absence is considered to be a part of the published schedule. When you use the Evaluate Absences process to re-evaluate this worker's absences, the application retains the original absence duration and only regenerates the absence plan breakdown.

Let's assume the worker's work pattern changes and there are future dated absences outside the published schedule window. In that case, you can use the Evaluate Absences process to adjust the absence entries and absence duration to align with the new pattern

When you re-evaluate an absence that's part of a published schedule, the application retains the original absence duration and only regenerates the absence plan breakdown.

Steps to Enable and Configure

You don't need to do anything to enable this feature.