Team Management with AI Assistance

The Manager Concierge agent acts as the single point of entry for managers seeking assistance with team management. It provides support for queries related to compensation, leave and absences, talent management, and employment details for their team members.

Manager Concierge Enhancements

• Team Data Hub Manager Concierge now offers team-wide analytics to complement its individual insights. Managers can explore workforce patterns across employment, compensation, and talent metrics — spotting trends like pay equity gaps or performance imbalances — and then drill down instantly to individual employees for targeted action.

• Context-Driven Deep links With new context-aware deep links, conversational insights turn into immediate action. When a manager says, “Transfer Sarah to a new department,” Manager Concierge automatically launches the correct Redwood screen — pre-filled with all relevant details. Powered by the Quick Link business object, this eliminates the need for maintaining hundreds of static deeplink tools, making navigation faster and more adaptive.

• Document Support Capabilities Manager Concierge subagents are equipped with document retrieval tools, enabling managers to access and navigate company policies efficiently. Each specialized subagent provides contextual guidance based on relevant policy documents:

  • Leave and Absence Analyst – Retrieves leave policies and guides managers through absence management decisions

  • Compensation Advisor – Accesses compensation policies to support salary, perks and award programs and other compensation related information

  • Employment Details Assistant – Provides employment contract details and employment lifecycle details for step-by-step guidance for hiring, onboarding, development, and offboarding

This feature enhances the existing HCM processes by providing proactive support, personalized guidance, and efficient access to information. Managers can ask questions that cover a breath of areas in a single conversation that greatly enhances their productivity.

Steps to Enable and Configure

• Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support. 
• Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes, and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.

• To learn how to set up AI agents, see Create AI Agents Using Preconfigured Agent Team Templates.

You need to configure security to use this feature. See the Access Requirements section.

Key Resources

For more information, refer to the 25D What's New feature announcement on the Oracle Help Center

• Manager Concierge (AI Agent)

Access Requirements

The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator.