Career Coach: Daily Limits for Candidate Messages

Oracle Recruiting now lets administrators configure message limits for AI Agent Career Coach interactions on career sites. These configurable throttling limits help manage usage at the conversation, candidate, and career site levels while protecting system resources and ensuring consistent service availability during high periods of traffic.

Daily Limits

Daily Limits

This feature prevents excessive or automated use of Career Coach, and balances AI service availability across all candidates while providing flexibility for organizations with different hiring scales.

Steps to enable and configure

  1. If you haven't already, you need to enable AI Agent. For details see Enable and Configure AI Agent for Career Sites on My Oracle Support. (KB873870).
  2. The limits are set by default, but Administrators can optionally configure three independent limits in Setup and Maintenance on the General tab while creating or editing a career site. 
  • Per Conversation Limit: Maximum number of user-submitted messages allowed in a single Career Coach conversation. Default: 50 messages. This limit is tracked for a visitor or logged-out candidate. For a logged-in candidate, the conversation counter will be preserved after login.
  • Logged-in Candidate Limit: Maximum number of user-submitted messages a logged-in candidate can send per career site each UTC day. Default: 100 messages per day. The conversation counter continues from the logout state, and messages sent before login count only toward the conversation and career site limits, not the logged-in candidate daily limit. The logged-in candidate limit starts with the first message the user sends after logging in. Career Coach stops responding when either the logged-in candidate limit or the career site limit is reached, but the conversation can continue even after the conversation limit is exceeded. After the candidate logs out, the conversation history is cleared and a new per-conversation limit begins.
  • Career Site Limit: Maximum number of user-submitted messages across all candidates for a career site each UTC day. Default: 10,000 messages per day.

Only candidate-submitted messages count toward these limits. AI Agent responses aren't included in the counters. Daily limits reset at 00:00 UTC. When a daily limit is reached, Career Coach displays a message informing users that they've reached the daily message limit and should try again the following day.