Use Questionnaires in Oracle Communicate Campaigns

Oracle Communicate now lets you create campaigns that collect feedback from your audience using Oracle HCM questionnaires. When creating a campaign, you can select an existing questionnaire, include a survey email with a questionnaire link, and schedule the communication as you would any other campaign.

Recipients can open the questionnaire directly from the campaign message and respond using single-choice, multiple-choice, or free-text questions. If you choose to collect responses anonymously, recipients are notified before submitting their feedback.

After your campaign is sent, you can track participation, review response metrics and summaries, view questionnaire responses, and analyze questionnaire feedback directly in Oracle Communicate. You can also send reminder communications to recipients who haven't responded to help improve participation rates.

Business benefit: Collect employee feedback as part of your communication campaigns without relying on separate survey tools. By combining campaign management, questionnaire distribution, response tracking, and reminders in a single experience, you can improve participation rates and gain timely insights from employee feedback.

Steps to enable and configure

You don't need to do anything to enable this feature.

Tips and considerations

• Use single-choice, multiple-choice, and free-text response types in questionnaires
• Configure questionnaire responses as anonymous
• Recipients are notified when anonymous response collection is enabled
• Send survey reminders only to recipients who haven't responded
• Changing a questionnaire removes previously added questions and questionnaire references
• Send automatic follow-up reminders for survey campaigns