Track Daily VAS Activities via Input Interface and REST API
Workforce Management measures the productivity of users performing VAS activities based on user clock data and VAS activities captured in the Daily VAS Track view. The clock data helps WFM determine the time taken to perform a VAS activity and the Daily VAS Track data helps with the quantity of items handled along with the Unit of Measure (UOM.) The time taken along with the item quantity is measured against the goals defined in the Productivity Goal VAS to determine user productivity for VAS activities.
SUPPORT DAILY VAS TRACK VIA INPUT INTERFACE AND REST API
In 24B, we’ve enhanced our WFM system to upload or post data related to VAS activities via the input interface and REST API. We’ve also enhanced a few attributes in the Daily VAS Track UI for better performance and usability purposes.
INPUT INTERFACE
The Input Interface Screen (InputInterfaceView) now includes a new option “Daily VAS Track” in the Input Interface drop-down that can be used to upload quantities handled for VAS activities. Refer to the WFM Input Interface Format Specifications document for a list of fields in the Daily VAS Track interface file.
Daily VAS Track interface files must be prefixed with "DVT" and support both .psv and .xls file formats.
REST API
You can now communicate and post Daily VAS Track data directly into WFM using a REST API. You can post single or multiple records via the following REST API:
POST ..lgfapi/v10/entity/daily_vas_track
NEW FIELDS IN THE DAILY VAS TRACK UI
The Daily VAS Track UI is now enhanced with the following new fields that help you track user performance during VAS operations. These fields are also available in the create/edit/copy pane:
- A new “Work Area” drop-down is introduced that lists all the work area codes configured in WFM. This is a mandatory field.
- The “Activity” drop-down now lists the work area activities associated with the work area code selected in the “Work Area” drop-down.
NOTE: The “Activity” drop-down is disabled, by default and is enabled only on selecting the code in the “Work Area dropdown.
- A new “Level” drop-down is introduced with two values “User” and “Team” and this is a mandatory field.
- User: Lists all users eligible for the work area selected in the “Work Area” drop-down.
- Team: Lists all teams that are associated with the work area selected in the Work Area drop-down.
NOTE: The “User” drop-down and “Team” drop-down are disabled, by default, and enabled based on your choice in the drop-down. If the VAS activity has been performed by a team, select the appropriate team from the team drop-down or choose the appropriate user from the user drop-down.
A new “UOM” drop-down is introduced that lists all the UOMs configured in WMS enabling you to choose the UOM in which the VAS activity was performed. This is a mandatory field. The system will not allow you to save the record if the field is blank.
Steps to Enable
Review the REST service definition in the REST API guides to leverage (available from the Oracle Help Center > your apps service area of interest > APIs & Schema). If you are new to Oracle's REST services you may want to begin with the Quick Start section.