Enhance Auto Clock Feature

Additional improvements have been made to the auto clock feature so that the user is now automatically clocked into facility through RF when facility parameter AUTO_CICO is set to No and CICO_MANDATORY is set to Yes.

If you have not clocked into a facility but attempt to login to the RF, then the system displays a confirmation pop-up message “Must be clocked into facility, do you want to clock-in now?” with the following options:

  • Accept (Ctrl-A) - On accepting, the WFM clocks the user into the facility and allows user to log into RF.
  • Do not accept (Ctrl-W) - If user chooses not to accept, user is not clocked into the facility and not allowed to log into RF. If user attempts to login again, WFM  indicates that another active session exists and allows user to re-attempt the login process.

NOTE: If user is not clocked into facility and not allowed to login to RF until Ctrl+A has been used.

SCHEDULED JOB TO CLOCK USER OUT OF FACILITY

To optimize auto clock in/out functionality, we have introduced a new scheduled job that automatically clocks inactive users out of facility and all open entities (such as Break, Work Area and Work Area Activities).

DETERMINATION OF INACTIVE USERS

  1. Users with track records open for more than 24 hours are considered to be inactive by default and clocked out of facility. Note that this feature works even if the AUTO_CICO is not enabled in a facility.
  2. If you have enabled AUTO_CICO, then you can configure the inactive time to be any value between 2 and 24 hours using facility parameter CICO_INACTIVITY_TOLERANCE_MINS:
  • If the facility parm is not configured, inactive time is considered to be 4 hours.
  • If the facility parm is configured but less than 2 hours, inactive time is considered to be 2 hours.
  • If the facility parm is configured but greater than 24 hours, inactive time is considered to be 24 hours.
  • Users with open track records older than inactive time and who do not have any RF/UI login or logout records, or any WMS activity records during the inactive time are considered inactive and clocked out of facility.

The job type “Clock Users Out of Facility” is introduced in the schedule job UI with following parameters:

Username – Provide a valid user login. This field is mandatory.

NOTE: This job is disabled, by default. On processing this job type, the system processes data only for the current facility.

Steps to Enable

Enable Clock Users Out of Facility job :

  1. Go to the Scheduled Job UI.
  2. Click Create > Select the Job type Clock Users Out of Facility.
  3. Enter the Schedule Name.
  4. Select the Schedule Type.
  5. Enter username in the Job Parameter field.
  6. Click Save.

Tips And Considerations

Customers with WFM subscription and basic WFM configurations should be able to use this feature without any additional configuration.

Key Resources

For more information, refer to the Scheduled Job Setup document.