Salesforce App Enhancements
Campaigns Exports > Sync Eloqua Campaign Metrics to Salesforce for reporting and attribution purposes
- Daily scheduled exports to Salesforce Campaign object that can also be triggered on demand
- Utilizes Eloqua Reporting APIs
- Supported metrics:
- Email Activities
- Form Activity
- Web Activity
- Can be filtered based on the Campaign attributes
- Includes operational reports
Campaign Exports
Marketing Activities Exports > External Activity Type
- Export external activities to automatically create tasks in Salesforce
- Includes all common activity sync capabilities, such as filters and operational reports
Marketing Activities Export
Imports > Support of Salesforce Polymorphic fields
Controlled Availability. Request access by submitting an SR with Oracle Support
- Polymorphic relationships are a Salesforce Object Query Language (SOQL) feature that allows querying data from different types of objects using a single field
- For example, you can use the polymorphic field OwnerId to query the owner of any record, whether it is a user, a queue, or a group
- In this example, if a custom field is added only to the User object, then a special handler must be added to the SOQL query to account for both situations (the owner being a queue versus a user versus a group)
- The Salesforce App is now able to adjust underlying SOQL queries to account for this scenario automatically
- Currently supported polymorphic fields:
- Lead.OwnerId
- CampaignMember.LeadOrContactOwnerId
- Case.OwnerId
Enable Polymorphic FIeld Import
Evolving the Salesforce App to meet your business requirements.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
Key Resources
- Oracle Help Center: Learn more about the Salesforce Integration App