Salesforce App Enhancements

Campaigns Exports > Sync Eloqua Campaign Metrics to Salesforce for reporting and attribution purposes

Daily scheduled exports to Salesforce Campaign object that can also be triggered on demand
Utilizes Eloqua Reporting APIs
Supported metrics:
- Email Activities
- Form Activity
- Web Activity
Can be filtered based on the Campaign attributes
Includes operational reports

Campaign Exports

Marketing Activities Exports > External Activity Type

Export external activities to automatically create tasks in Salesforce
Includes all common activity sync capabilities, such as filters and operational reports

Marketing Activities Export

Imports > Support of Salesforce Polymorphic fields

Controlled Availability. Request access by submitting an SR with Oracle Support

Polymorphic relationships are a Salesforce Object Query Language (SOQL) feature that allows querying data from different types of objects using a single field
For example, you can use the polymorphic field OwnerId to query the owner of any record, whether it is a user, a queue, or a group
In this example, if a custom field is added only to the User object, then a special handler must be added to the SOQL query to account for both situations (the owner being a queue versus a user versus a group)
The Salesforce App is now able to adjust underlying SOQL queries to account for this scenario automatically
Currently supported polymorphic fields:
- Lead.OwnerId
- CampaignMember.LeadOrContactOwnerId
- Case.OwnerId

Enable Polymorphic FIeld Import

Evolving the Salesforce App to meet your business requirements.

You don't need to do anything to enable this feature.