Oracle Sales App Enhancements

Action > Upsert Action

• Create or update 2nd-level CX Sales object records
• Similar to other Action types, can be used in Programs or Campaigns
• For example, it can be used to add Product details to the related Sales Lead in CRM
• Uses CX Sales Bulk Upload process

App Configuration for Oracle Sales Integration

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

• Oracle Eloqua Help Center: Learn more about the Oracle Sales App Integration