OAuth 2.0 Support for Oracle Sales Integration App for Eloqua

• OAuth 2.0 authentication option is being introduced next to the existing Basic authentication method
• OAuth 2.0 will become the default option for new connections
• Requires Sales CRM upgrade to IDCS
  • IDCS stands for Oracle Identity Cloud Service. It's a cloud-based identity and access management (IAM) platform that provides single sign-on (SSO), federated access, multi-factor authentication (MFA), and user lifecycle management across Oracle and non-Oracle applications.
  • If you are not sure whether your Sales CRM is already linked to IDCS, please speak with your Sales CRM Administrator

OAuth 2.0 will become the default option for new connections

OAuth 2.0 is vastly more secure, flexible, and user-friendly compared to basic authentication. It protects your credentials, enables granular access, supports industry-standard SSO and MFA, and is required for compliance and cloud ecosystem interoperability

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

• This new capability does not impact existing connections

NOTE: This functionality is expected to be included in the CX Apps 25.08 (Aug 29, 2025) release