Redwood Experience for Code Enforcement Payments

Enhance your user experience for public users with the Pay Citation pages developed using the Visual Builder Studio (VBS).

When the public user is ready to pay for their citations, they can click on the Make Payment button from their case details page.

The Code Enforcement Payments page allows the user to add their Case ID or Citation number as shown below.

Code Enforcement Payment Page

Code Enforcement Payment Page

Once the case ID or Citation number is submitted, public users can choose their payment method to complete the transaction.

Choose Payment Method Page

Choose Payment Method Page

This new interface gives the Code Enforcement public users an easy and clean flow to pay for their citations.

Steps to Enable

The "Enable Next Generation Flow for Public User" feature is not enabled by default in 24A. You must use Functional Setup Manager to enable the 'Next Generation Flow for Public Users' to use the new enhanced flow for Code Enforcement Payments.

  1. Navigate to Functional Setup Manager (Setup and Maintenance). 
  2. Select the Code Enforcement offering and click on "Change Feature Opt-in".
  3. Click on the "Features" link next to Public Sector Code Enforcement.
  4. Click on Enable (pencil icon) next to "Enable Next Generation Flow for Public User".
  5. Review the feature options and enable "CE Payments" .
  6. Click Save and Close.

Enable Next Generation Flow for Public User

Enable Next Generation Flow for Public User

To revert back to the Classic flow for Code Enforcement, you need to disable the Next Generation flow and enable the Classical flow.

  1. Navigate to Functional Setup Manager (Setup and Maintenance).
  2. Select the Code Enforcement offering and click on "Change Feature Opt-in".
  3. Click on Enable (pencil icon) next to "Enable Next Generation Flow for Public User".
  4. Review the feature options, and clear the CE Payments checkbox.
  5. Click Save and Close.
  6. Click on the "Features" link next Public Sector Code Enforcement.
  7. Click on the Enable (pencil icon) link next to "Enable Classical Flow for Public User" feature.
  8. Review the feature options, and select "CE Payments".

Classic Flow for Public User

Classic Flow for Public User

Key Resources

  • See Using Community Development Code Enforcement, Code Enforcement Activities for Public Users, "Making Code Enforcement Payments" on the Oracle Help Center.