Redwood Experience for Manage Checkout, Bank Reconciliation Activity, Third Party Payments

The Redwood Experience user interface is now available for the Bank Reconciliation Activities page and the Third-Party Payments page, featuring an enhanced look and feel of these pages for the Permits, Planning and Zoning, and Business Licenses offerings.

On the Bank Reconciliation Activities page, new search and filter options allow users to quickly review funds. The new look has editable fields for unpublished records to support real-time corrections before finalization. Select a bank reconciliation activity to view additional details.

On the Third-Party Payments page, the reduced column count and clear labels simplify data interpretation, reducing errors. Click a payment to see details such as third-party payment lines and methods.

The enhanced user experience for these pages streamlines the look and feel of Oracle Permitting and Licensing.

Steps to Enable and Configure

To enable the Redwood Experience these pages you need to enable the Redwood Experience for Billing and Payment. 

To enable: 

  1. Navigate to Setup and Maintenance > Offering: All > Change Feature Opt In
  2. In the Public Sector <Any> row, click the pencil icon in the Features column. 
  3. Under the "Redwood Experience Billing and Payment" select the "Enable" checkbox. 
  4. Click Done

Once you enable this feature you will need to run the ESS job to create index definitions to ensure that your Incident list and details pages populate properly. 

  1. Log into the Fusion home page as an administrator/super user. 
  2. Navigate to Tools > Schedule Processes page. 
  3. Run the ESS job, "ESS job to create index definition and perform initial ingest to OSCS". 
  4. Give the Index Name parameter for the following indexes: 
  • fa-psc-applications
  • fa-psc-ce-case
  • fa-psc-ce-incident
  • fa-psc-inspections
  • fa-psc-ce-citation
  • fa-psc-apo-address
  • fa-psc-apo-parcel
  1. These pages will populate only after running these ESS jobs successfully.

Key Resources

Access Requirements

You need the following role: 

  • ORA_PSC_CASHIERING_ADMINISTRATION_DUTY