Collaborative Quoting Architecture Enhancements
Collaborative quoting functionality has been widely adopted for CPQ customers. However, when consecutive long running collaborative quoting actions are invoked, customers can encounter performance issues.
Oracle CPQ 24C introduces the following queuing management enhancements for collaborative quoting.
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Reject collaborative quoting requests that exceed queue time limits. A new Commerce setting, named Duration in minutes a task can wait in the queue before it gets cancelled on collaborative transactions, establishes a time limitation for the collaborative quoting job queue.
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Automatically invalidate timed-out requests. If the duration of the pending task in the queue exceeds the value set for the Commerce Timeout Action setting, the task is removed from the queue and an error message is generated to inform the user that their action timed out, was not completed successfully, and their quote was not updated.
Update Collaborative Quoting Job Queue Time Limitation
Complete the following steps to update the collaborative quoting job queue time limitation.
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Navigate to the Admin Home Page.
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Click Commerce Settings in the Commerce and Documents section.
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Enter the desired value for the Duration in minutes a task can wait in the queue before it gets cancelled on collaborative transactions option.
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Click Apply or Update.
The collaborative quoting enhancements can minimize the impact of long-running actions.
Steps to Enable
You don't need to do anything to enable this feature.