Subscription Amendment Integrated Flow for CPQ – Order Management Integrations

Oracle CPQ 24D introduces the Subscription Amendment Process Flow for the Oracle CPQ - Order Management Standard Process Integration. The following use cases are supported to amend standalone subscriptions:

  • Change in Subscription Tier or Plan: Customers wanting to upgrade or downgrade their subscription tier or plan based on their evolving needs or budget considerations.
  • Adjustment of Subscription Quantity: Customers needing to increase or decrease the number of licenses, seats, or units associated with their subscription.
  • Extension of Subscription: Customers wanting to extend their existing subscription before it expires.
  • Adding or Removing Features: Customers wanting to modify their subscription by adding new features or removing existing features based on their usage requirements.
  • Price Adjustments: Changes in pricing, discounts, or promotions may necessitate amendments to the subscription contract.

The following image shows Oracle end-to-end solution for the Subscription Amendment process flow.

Subscription Amend Workflow

Steps to Enable

Customers implementing the Subscription Amendment Integrated Workflow within the Oracle CPQ Standard Process - Oracle Order Management integrations must import the new CPQ-Oracle Order Management Package (CPQ_FOM_Package_24D.zip) available in this release.

Refer to CPQ Standard Process – Order Management Integration (Doc ID 2942508.1) to download integration packages.

Refer to the CPQ – Order Management Integration Guide, Standard Process Update 23B or Later for detailed instructions.

Tips And Considerations

The Subscription Amendment Integrated flow can be implemented as part of the Oracle Revenue Transformation Solution. Refer to the How do I get started with the Oracle Revenue Transformation Solution? for more information.