Subscription Amendment Integrated Flow for CPQ – Order Management Integrations

Oracle CPQ 24D introduces the Subscription Amendment Process Flow for the Oracle CPQ - Order Management Standard Process Integration. The following use cases are supported to amend standalone subscriptions:

  • Change in Subscription Tier or Plan: Customers wanting to upgrade or downgrade their subscription tier or plan based on their evolving needs or budget considerations.
  • Adjustment of Subscription Quantity: Customers needing to increase or decrease the number of licenses, seats, or units associated with their subscription.
  • Extension of Subscription: Customers wanting to extend their existing subscription before it expires.
  • Adding or Removing Features: Customers wanting to modify their subscription by adding new features or removing existing features based on their usage requirements.
  • Price Adjustments: Changes in pricing, discounts, or promotions may necessitate amendments to the subscription contract.

The following image shows Oracle end-to-end solution for the Subscription Amendment process flow.

Subscription Amend Workflow

Steps to Enable

Refer to the Oracle CPQ Order Management Oracle CPQ - Oracle Order Management Integration Guide for Standard Process once this feature is generally available with Oracle CPQ Update 24D.