Allow Buyers to Select Ship-to and Bill-to Addresses

This feature gives Organization Buyers an ability to select Ship-To and Bill-To address from the list of addresses setup for their account in Oracle Fusion, during checkout.

Capability highlights

  • Ability for merchants to sync Customer Accounts, Ship-Tos and Bill-Tos from Fusion.
  • Allows Organization Buyers to select from a list of Ship-To and Bill-To addresses during checkout.
  • Ability to set default Ship-To and Bill-To address at the profile level.
  • Show recently used addresses for quick selection.
  • Organization Buyers can choose to ship items in an order to multiple Ship-To addresses.
  • Merchants can choose to enforce validation of selected Ship-To and Bill-To during order submission.

Bill To

Ship To

When integrated with Oracle Fusion for Ordering, Merchants no longer need to manage addresses in OCC. This feature helps reduce implementation costs and increases customer satisfaction with accurate and efficient order processing.

Steps to Enable

  1. In the Administration Console, navigate to Settings > Oracle Integrations. Select Self Service Fusion from the drop down and configure the integration settings. Please refer to the section 'Set Up the Integration of OCC and Fusion for Self Service' of the Self Service Setup guide for more information.
  2. Enable Customer Data Master integration.
    URI: PUT /ccadmin/v1/merchant/cloudConfiguration
    Payload:
    {
      "customerDataMasterEnabled": true
    }
  1. Sync Financial data from Fusion into Oracle Commerce Cloud. This needs to be done for each account that is enabled for buying.
    URI: POST /ccadminui/v1/organizations/<Organization ID in OCC>/syncFinancialData?refreshData=true
    Payload:
    {}
  2. A new checkout layout Unified Checkout has been introduced on the htim-reference-store on OSF.

Tips And Considerations

  • When the Customer Data Master integration is enabled, Fusion becomes the Accounts and Contacts Master for OCC.
  • Customer Accounts from Fusion are also imported into OCC along with Ship-Tos and Bill-Tos.
  • Ensure that address formats in Fusion match with OCC for seamless sync. Make sure that the country and state codes are also the same in both the systems.
  • Merchants can also use bulk import to import customer accounts, ship-to and bill-to addresses.
  • If merchants have custom properties created for addresses in Fusion, which they would like to mapped in OCC, they can do so by raising an SR with Oracle Support.
  • If Merchants choose to enforce validation of selected Ship-To and Bill-To during order submission, they can do so by raising an SR with Oracle Support.
  • Only Organization Buyers have access to the new address APIs. 3 new privileges View Financial Ship-To Addresses, View Financial Bill-To Addresses, View Financial Customer Accounts have been introduced for this functionality. If merchants like extend this functionality to other users, they can create custom roles with these privileges and assign the new role to those users. The new access rights can be retrieved using the Admin Access Rights API.
  • New APIs have been introduced on Admin and Store for this feature.
  • This feature is only applicable for Commerce on CPQ customers.