Re-process Failed Transactions

This feature allows buyers to view and take quick actions on transactions that have failed to be processed by downstream applications. The new interface provides visibility into failed quotes, proposals, and orders, enabling users to reprocess them or dismiss actions that are no longer needed.

Capability highlights

  • Allows buyers to track failed quotes, proposals, and orders.
  • Provides quick actions to copy transactions, and re-generate proposals.
  • Enables users to dismiss actions that are no longer needed.
  • Features an intuitive interface for easy navigation and resolution.

Failed Transactions


Copy Order

The built-in error identification and resolution capabilities ensure efficient recovery and continuity in the B2B buying process. This reduces delays and friction, leading to a smoother user experience.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

  • Two new privileges ora.listQueuedActions and  ora.updateQueuedActions have been introduced for this feature. You case see the full list of privileges using the accessRights API. Organization Buyer has the privileges assigned by default.
  • This feature is only available when merchants use native quote and order integration with Oracle CPQ.
  • This feature is built in-to the htim-reference-store.
  • This feature is only applicable for Commerce on CPQ customers.