Feature Summary
Impact to Existing Processes Definitions
- Large scale: These features have a higher potential impact on users due to their complex designs. Focus your acceptance testing on these features.
- Small scale: These features have minimal impact on users and typically involve minor changes to fields, validations, or programs.
- Report: These features have minimal impact on users and include new or modified, Oracle-delivered, ready-to-run reports.
- None: These features are not delivered enabled. These features will need steps to use. You can choose if and when to enable them.
- Potential Setup: Features showing Potential Setup in Actions to Enable indicate that there is prerequisite or optional configuration to consider. This may change the feature's impact to your business processes.
Download feature summary table.
| Module | Feature | Impact to Existing Processes | Action to Enable |
|---|---|---|---|
| Accounts and Contacts | Business Plan Summary using GenAI | Larger scale | Potential Setup |
| CRM Common Components | Sales machine learning enhancements | None | Setup Required |
| CX Framework | An Administrator can create a Global action to show the Agent Team in a drawer. | None | Application Composer adjustments to expose |
| CX Framework | An administrator can configure the title field on the Edit page | None | Visual Builder |
| CX Framework | An event is raised for REST-based actions to support post-processing | None | Visual Builder |
| CX Framework | Support Global Actions for Mobile | None | Application Composer adjustments to expose |
| Search | Perform search and filtering on Descriptive Flexfields using Adaptive Search | None | Setup Required |
| Search | Pick fields for partial term matching in Adaptive Search | None | Setup Required |
| Search | Update Any Public or Role based Saved Search As an Administrator | None | Setup Required |