Additional identifier support for Account, Contact and Household in Redwood

You can now add and manage Additional Identifiers for Redwood Sales Account, Contact, and Household records. Additional Identifiers let you capture supplementary identification information for your customers, such as passport numbers, government-issued IDs, loyalty card numbers, membership IDs, or other organization-specific identifiers.
Sellers can add, edit, or remove Additional Identifiers directly from the Create and Edit pages for Account, Contact, and Household records. They can also use the Additional Identifier action from the action bar to quickly manage identifiers

  • Capture multiple customer identifiers in a single, centralized location to support your organization’s business processes.
  • Improve customer data quality by storing additional identification details such as government-issued IDs, loyalty program numbers, or other business-specific identifiers.
  • Enable sellers to manage Additional Identifiers directly within the Redwood user experience,

Steps to enable and configure

Leverage the Visual Builder Studio to expose your applications. To learn more about extending your application using Visual Builder, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

  • Open Visual Builder Studio (VB Studio).
  • Enable the Show Additional Identifier constant.
  • Enable the Additional Identifier section in the required Create, Edit, and Subview layouts for Account, Contact, and Household records.
  • Publish the VB Studio changes to make the feature available to users.