Consider the Supplier Warranty When Routing Returns

Return routing rules now allow default destinations to be defined for assets associated with supplier warranty, so you can route the return accordingly.

First, create a supplier warranty for an asset item using Oracle Fusion Cloud Maintenance. Next, add a return routing rule for the asset item using the new Return Type field value of Supplier Warranty.

Manage Return Routing Rule

When using the Return Parts UI to return this asset item, the destination organization defaults from the asset item’s return routing rule. The defaulted destination organization is used in the following transactions:

• Service Request Parts Return
• Field Parts Inventory Return 

NOTE: The Supplier Warranty for Asset Items are created in the Oracle Fusion Cloud Maintenance .

Returned parts that are covered under a supplier warranty can now be properly routed to preferred recovery locations.

Steps to Enable

You don't need to do anything to enable this feature.