One of your ideas has been delivered from your suggestion.Recover Approval Exceptions Using the Transaction Console

Application administrators can now manage negotiation and award approval transactions using the transaction console. You can recover transactions that have failed after reviewing the fault details.

The Transaction Administration Console provides enhanced diagnostic information and superior search capabilities that enable you to:

  • See the status of all of the approval tasks in the system.
  • Monitor tasks and take appropriate actions such as withdraw or reassign.
  • Monitor tasks that have failed and take appropriate actions such as recover or terminate the approval process.
  • Search approval tasks based on user-defined criteria.
  • Save search criteria.
  • Export the queried results to a spreadsheet.

For example, a transaction may have failed approval due to a fault in approval rules. You can follow these steps to identify and fix the issue. You can then recover the failed transaction to resume the approval using the transaction console.

  1. Select Tools > Transaction Console which opens the Transaction Manager page.Transaction Manager page
  2. Select the transaction that you want to view in detail. Review the issue description, diagnostic log, and resolution to understand and fix the problem. Recover the failed transaction.Recover the failed transaction
  3. Approve the recovered transaction to complete it.

Approve recovered transaction

Application administrators can now respond faster whenever a fault occurs, without needing to involve Oracle Support.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

To refresh the status of a transaction in the console at regular intervals, an administrator must manually schedule to run the Refresh Transaction Administrator Console Transaction Status process. It’s recommended to schedule the process to run every hour.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains this duty role can access this feature:

  • Review Procurement Approval Transactions as Administrator (ORA_PO_REVIEW_PRC_APPROVAL_TRANSACTIONS)

This duty was available prior to this update.