Monitor and Manage Deliveries Across Your Organization

Hospitals, office campuses, or any large building with multiple employees typically face a similar challenge when it comes to getting goods delivered to the specific people who order them. Typically, these facilities use a single location to receive all goods regardless of their destination. Once received, the goods are processed and organized for final delivery to the person who requested them. Now you can use delivery management to help organize and track these deliveries across your organization. 

You can have deliveries automatically created after you receive an expense destination order or an inventory destination order that specifies a destination subinventory set up as a Periodic Automatic Replenishment (PAR) location. Alternatively, you can manually create deliveries from the delivery workbench when you need to deliver goods that don't have a source document. For example, when employees have personal packages delivered to the office or you need to deliver gifts to patients in a hospital. 

After deliveries are created, you assign them to a delivery cart using the delivery workbench, and then they are available for your employees to take to their final destination using a mobile device. Additionally, from the delivery workbench, you can search for and view open, pending, and completed deliveries. For open and pending deliveries, you can assign or update the delivery cart and add pertinent attachments or notes. For completed deliveries, you can review who completed the delivery, when it was completed, who received the delivery, and view any attachments or notes that were added.

Receipt Deliveries page

Receipt Deliveries Page

Selecting a delivery card allows you to add it to a delivery cart or print a delivery label. You can sort the delivery cards by deliver-to person or deliver-to location. If you need to create a delivery because you have goods to deliver that weren't received against a purchase order or other document type, under the Actions menu you can select Create Delivery to manually create a delivery.

Receipt deliveries update

Receipt Deliveries Update

Clicking on a delivery card opens the drawer where you can view more details about the delivery. If the delivery is in open or pending status, you can make updates to certain fields or add notes and attachments.

The delivery management workbench provides you the ability to efficiently manage and review deliveries to requesting employees and PAR locations within your organization

Steps to Enable

You must enable delivery management by setting attributes on the Receiving Parameters page.

Receiving Parameters

Select one or both of the following attributes on the Manage Receiving Parameters page to enable delivery management:

  • Autocreate deliveries for expense destination receipts
  • Autocreate deliveries for PAR location receipts

Once you select these parameters, a delivery will be automatically created upon receipt.

Manage Receiving Parameters page

Manage Receiving Parameters Page

Key Resources

Access Requirements

Users who are assigned a configured job role that contains this duty role can access this feature:

  • Monitor Receipt Deliveries Using Responsive Receiving (ORA_RCV_MONITOR_RECEIPT_DELIVERIES_PWA_DUTY)

This duty role is new in this update.