Create Maintenance Work Orders for Assets Across Organizations

Create maintenance work orders across organizations beyond organization relationships. You can do this with the new Consider Organization Relationships When Creating Maintenance Work Orders maintenance parameter.

To use the parameter, you need to:

  • Set a value to the parameter on the Manage Asset Maintenance Parameters page
  • Create maintenance work orders across organizations

Set a Value to the Consider Organization Relationships When Creating Maintenance Work Orders Parameter

This parameter is available in the Additional Parameters tab of the Manage Asset Maintenance Parameters page in the Setup and Maintenance work area.

By default, Consider Organization Relationships When Creating Maintenance Work Orders is set to Yes. Change the parameter value to No to create maintenance work orders across organizations.

The following screenshot shows the options you can select for the Consider Organization Relationships When Creating Maintenance Work Orders parameter:

Manage Asset Maintenance Parameters

The Manage Asset Maintenance Parameters Page

Create Maintenance Work Orders Across Organizations

After setting the parameter to No, you can create maintenance work orders across maintenance organizations with associated asset items. On the Create Maintenance Work Order page, search for assets. You see the Search and Select: Asset page. On this page, select an operating organization to which items are associated and click Search. You see assets that are associated with work orders across maintenance organizations.

Here's a screenshot of the Asset Search and Select page highlighting the Operating Organization field and a new column, Maintenance Organization, shown in the search results.

Asset Search and Select Popup

The Asset Search and Select Popup Highlighting the Operating Organization and Maintenance Organization Fields

Using the Consider Organization Relationships When Creating Maintenance Work Orders parameter, you can search for assets beyond the organization relationships while creating maintenance work orders.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials Management  No Longer Optional From: Update 24D

Here's how you set the parameter:

  1. Navigate to the Setup and Maintenance work area:
  • Offering: Manufacturing and Supply Chain Materials Management
  • Functional Area: Maintenance Management
  • Task: Manage Asset Maintenance Parameters
  1. On the Manage Asset Maintenance Parameters page, click the Additional Parameters tab.
  2. Set the Consider Organization Relationships When Creating Maintenance Work Orders value to No.
  3. Save the changes.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • Manage Asset Maintenance Parameters (MNT_MANAGE_ASSET_MAINTENANCE_PARAMETERS_PRIV)

These privileges were available prior to this update.