Send Oracle B2B Purchase Order Acknowledgments to Your Customers

You can use the new Oracle B2B messages Oracle-1-0-B2B-Purchase-Order-Acknowledgment-Out and Oracle-1-0-B2B-Purchase-Order-Change-Acknowledgment-Out to send acknowledgments to your customers in the Oracle B2B object format.

The PO acknowledgement message allows you to acknowledge the POs you receive as part of the order-to-cash process. These acknowledgements will confirm the items, quantities, dates, and other terms of the order. If any of the terms subsequently change, you can send a PO change acknowledgement message to confirm the new order details.

Steps to Enable

At a high level, there are two steps to enable these message definitions:

  1. Set up the message definitions with either a service provider or a trading partner directly.
  2. Associate your customers with trading partners.

Set Up Message Definitions with a Service Provider or Trading Partner

  1. Select Manage Collaboration Messaging Service Providers or Manage B2B Trading Partners from the Tasks panel tab, and search for the service provider or trading partner you want to set up.
  1. On the Outbound Collaboration Messages tab, select the new PO acknowledgment message definition you want to send to your customers:
  • Oracle-1-0-B2B-Purchase-Order-Acknowledgment-Out 
  • Oracle-1-0-B2B-Purchase-Order-Change-Acknowledgment-Out 
  1. Associate a delivery method with the message definition and set the status to Active.

Screen capture for Outbound Collaboration Messages.

Outbound Collaboration Messages

Associate Customers with Trading Partners

Screen capture for Associate Customers with Trading Partners.

Associate Customers with Trading Partners

  1. Select Manage Customer Collaboration Configuration from the Tasks panel tab, search for the customer you want to send the PO acknowledgments to.
  1. Select the customer and then select Edit Collaboration Configuration.
  1. On the Edit Customer Collaboration Configuration page, select the service provider (if you use one) and trading partners in the Associated Service Providers section.
  1. In the Collaboration Documents for Service Provider section, select the Purchase Order Acknowledgment- Outbound and Purchase Order Change Acknowledgment- Outbound documents.
  1. Select Save and Close.

Key Resources

  • Refer to the Configuring and Managing B2B Messaging for Oracle Fusion Cloud SCM guide on the Oracle Help Center.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • Manage Service Provider (CMK_MANAGE_SERVICE_PROVIDER_PRIV).
  • Manage B2B Trading Partners (CMK_B2B_TRADING_PARTNERS_PRIV).
  • Manage B2B Customer Trading Partners (CMK_B2B_CUSTOMER_TRADING_PARTNERS_PRIV).

These privileges were available prior to this update.