Prevent Receipt Corrections or Returns Below the Invoiced Amount

Once you've received goods from a supplier and an invoice is matched to the order, any receipt corrections or returns should be performed in a way that doesn't result in discrepancies between what you paid for and what you have on hand. Prior to this update, you could correct or return a receipt even if there was an invoice matched and paid to the supplier. If the person performed the receipt correction without notifying the finance department or returned the receipt without automatically creating a debit memo, it could result in an overpayment to the supplier that isn't caught until an audit. Now, you have the ability to prevent users from performing a receipt correction or a receipt return for any quantity that's already matched to an invoice. This way, users must first contact the appropriate individuals in your organization to make the proper accounting adjustments before they can correct or return goods in the application.

In the event that the invoice has already been created, you will be presented with an error message when the entered return or correction quantity exceeds the invoiced amount. For example, in the Receiving Returns Redwood page, a field-level validation message will be shown indicating that the quantity entered is not allowed.

Receiving Returns Redwood Page

Receiving Returns Redwood Page

On the Return Lines page, you'll receive the same error message once you enter a return or correction quantity that exceeds the invoiced amount.

Return Quantity Error Message

Return Quantity Error Message

These pages will be enhanced to prevent receipt corrections or returns below the invoiced amount:

  • Receiving Returns (Redwood)
  • Return Receipts
  • Correct Lines (Redwood)
  • Correct Receipts
  • Self-Service Receiving My Receipts (Redwood)
  • Self-Service Receiving Manage Receipts

These interfaces will be enhanced to prevent receipt corrections or returns below the invoiced amount:

  • Receiving Receipt Import File Based Data Import
  • Requests for Receiving Transactions REST API
  • Receiving Receipt Requests REST API

This feature provides you more control in your receipt corrections and returns processes, as well as helps prevent supplier overpayments that occur because of missing notifications to the appropriate contacts when corrections or returns are required.

Steps to Enable

Follow these steps to enable or disable receipt returns below the invoiced amount:

  1. In the Setup and Maintenance work area, search for and select the Manage Receiving Profile Options task.
  2. On the Manage Receiving Profile Options page, search for and select the ORA_RCV_PREVENT_RETURNS_FOR_INVOICES profile option code.
  3. In the Profile Values section, set the Site level to Yes. The default value is No.
  • Yes = enables the feature
  • No = disables the feature
  1. Click Save and Close. Changes in the profile value will affect users the next time they sign in.

Follow these steps to enable or disable receipt corrections below the invoiced amount:

  1. In the Setup and Maintenance work area, search for and select the Manage Receiving Profile Options task.
  2. On the Manage Receiving Profile Options page, search for and select the ORA_RCV_PREVENT_CORRECTIONS_FOR_INVOICES profile option code.
  3. In the Profile Values section, set the Site level to Yes. The default value is No.
  • Yes = enables the feature
  • No = disables the feature
  1. Click Save and Close. Changes in the profile value will affect users the next time they sign in.

Key Resources

  • Oracle Fusion Cloud SCM: Using Receiving guide, available on the Oracle Help Center.
  • Oracle Fusion Cloud SCM: Implementing Manufacturing and Supply Chain Materials Management guide, available on the Oracle Help Center.
  • Oracle Fusion Cloud SCM: REST API for Oracle Supply Chain Management Cloud, available on the Oracle Help Center.
  • Oracle Help Center SCM: File-Based Data Import (FBDI) for SCM, available on the Oracle Help Center.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • Manage Receiving Receipt Returns (RCV_MANAGE_RECEIVING_RECEIPT_RETURNS)
  • Correct Receiving Receipt (RCV_CORRECT_RECEIVING_RECEIPT)
  • Return Receipt with the Responsive Self Service Receiving Application (RCV_RETURN_RECEIPT_WITH_PWA)
  • Update Receipt with the Responsive Self Service Receiving Application (RCV_UPDATE_RECEIPT_WITH_PWA)
  • Return using Responsive Receiving (RCV_RETURN_RECEIVING_RECEIPT_PWA)
  • Correct Receipts using Responsive Receiving (RCV_CORRECT_RECEIPTS_USING_RESPONSIVE_RECEIVING_PWA)
  • Manage Self-Service Receiving Receipt Return (RCV_MANAGE_RECEIVING_RECEIPT_RETURN_SELF_SERVICE)
  • Correct Self-Service Receiving Receipt (RCV_CORRECT_RECEIVING_RECEIPT_SELF_SERVICE)

These privileges were available prior to this update.