Redwood: Manage Shipping Exceptions Using a Redwood Page

A shipping exception is an unexpected event resulting out of a conflict between the requirements of the shipper, customer, or transportation carrier. You can now manage your shipping exceptions using a Redwood page.

You can access the Shipping Exceptions task from the Setup and Maintenance work area.

Using the new Shipping Exceptions page, you can:

  • Search for and view shipping exceptions
  • Create new shipping exceptions
  • Update or delete existing user-defined shipping exceptions

Shipping Exceptions

Shipping Exceptions

Types of Exceptions

  • Shipment: Exceptions that are logged against shipments.
  • Picking: Exceptions that are logged during the picking process.
  • Batch: Exceptions that are logged to store the messages generated during the automated shipping processes, such as automatically pack and ship confirm.

Severity Levels of Exceptions

  • Error: Requires resolution before the transaction can be closed.
  • Warning: Can be superseded and doesn't require resolution to close the transaction.
  • Information: Provides information on a particular transaction. The user isn't required to act on the information exception to close the transaction.

Create Shipping Exception

Create Shipping Exception

This feature allows you to manage your shipping exceptions with an improved user experience.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

In the Setup and Maintenance work area, the Redwood version of the Shipping Exceptions page is enabled by default in this update, but the existing version of the Manage Shipping Exceptions page is still available in the Manufacturing and Supply Chain Materials Management offering. You should move to the Redwood version of the page at your earliest convenience, because the existing version of the page will be removed from the application in a future update.

Key Resources

  • Oracle Fusion Cloud SCM: Implementing Manufacturing and Supply Chain Materials Management guide, available on the Oracle Help Center.

Access Requirements

Users who are assigned a configured job role that contains this duty role can access this feature:

  • Shipping Administration (ORA_WSH_SHIPPING_ADMINISTRATION_DUTY)

This duty role was available prior to this update.