AI Agent: B2B Message Processor

You can use the AI Agent, B2B Message Processor, to retrieve and analyze the details of purchase orders and other B2B messages. The agent offers you a choice on actions using information such as the message status, trading partner references, and any errors encountered. For example, you can resubmit a successful message or reprocess a message that has failed.

There are four topics and tools included in the template for B2B Message Processor:

  • Fetch Message Details and Fetch Message Details By Purchase Order Number extract the PO number or message GUID from user input or context history. The agent then retrieves detailed information for that message ID, such as the number of messages sent, any canceled purchase orders or acknowledgments sent. Depending on the status on the retrieved message, you can choose to resubmit or reprocess the message.
  • Reprocess B2B Message and Resubmit B2B Message reprocess or resubmit the specific message after confirming the action with the user.

The tool Message Transactions gets the message details, while the Message Reprocessor and Message Resubmitter reprocess or resubmit the message.

This agent allows the user to quickly check on the status of one of their purchase orders, rather than wait for the B2B administrator to check in Message History.

Steps to Enable

You can use AI Agent Studio to use or copy a preconfigured agent template to create Agents for your business processes. To automatically add a suffix to all artifacts in your agent team, you can Copy Template instead of Use Template. When you copy a template, you're directly taken to the agent team canvas where you can edit the agent team settings, agents, tools, and topics. The Use Template option takes you through a step-by-step process for configuring each artifact in the agent team.

For information on using AI Agent Studio, see How do I use AI Agent Studio?

Access Requirements

To access the Oracle AI Agent Studio for Fusion Applications and manage SCM AI agents, users must be assigned a configured job role that contains these duty roles:

  • SCM Intelligent Agent Management Duty (ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY and ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY_HCM – both duty role codes are required)
  • Fai Genai Agent SCM Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_SCM_ADMINISTRATOR_DUTY)

In the Security Console, filter by Roles and Privileges to find the SCM Intelligent Agent Management Duty role. Filter by Roles and Permission Groups to find the Fai Genai Agent SCM Administrator Duty role.

To interact with AI agents in product pages, users must be assigned a configured job role that contains this duty role:

  • Fai Genai Agent Runtime Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_RUNTIME_DUTY)

In the Security Console, filter by Roles and Permission Groups to find this duty role.

To allow users to interact with agents, you must also enable permission groups in the Security Console on those users’ configured job roles that contain the Fai Genai Agent Runtime Duty role. You can enable permission groups when you manage the basic information of your configured job roles.

Users’ configured job roles must also contain privileges that allow access to the pages where AI agents are enabled.