AI Agent: Product Comparison Advisor

The Product Comparison Advisor agent compares products across all key attributes, enabling accurate and confident decisions for design and development. Additionally, you receive a natural language AI-based analysis of the differences between the products being compared.

The agent includes the following tools:

  1. Tool name: Item Operational Attributes
  • Tool Type: Business Object
  • Details: This tool retrieves the operational attribute values for a specific item. For an item number and organization code, this tool fetches all the basic, primary, and operational attributes of the item. The item operational attributes include the inventory, order management, purchasing attributes, and so on.

        2. Tool Name: Item Extended Attributes

  • Tool Type: Business Object
  • Details: This tool retrieves the extended attribute values of an item. For a specific item identifier or inventory item identifier, this tool fetches all the user defined attribute values of the item. The user defined attributes refer to the item extensible flexfield attributes. Before using this tool, you must first use the Item Operational Attribute Values Retriever tool. For a specific item number and organization code, the Item Operational Attribute Values Retriever tool fetches the item ID or inventory item ID. Based on this ID, the Item Extended Attribute Values Retriever tool can retrieve the extended attribute values of the item.

       3. Tool Name: Item Costs

  • Tool Type: Business Object
  • Details: This tool retrieves the costs related to an item. Before using this tool, you must first use the Item Operational Attribute Values Retriever tool. For a specific item number and organization code, the Item Operational Attribute Values Retriever tool fetches the item ID or inventory item ID. Based on this ID, the Item Costs tool retrieves the cost values of the item.

The following screenshot shows the tools within the Product Comparison Advisor AI agent.

Product Comparison Advisor

Product Comparison Advisor

You can prompt the agent to compare two or more items as shown in the following screenshot.

Prompting the Product Comparison Advisor

Example Prompt for the Product Comparison Advisor

The agent responds with a table listing the attributes for each item in the comparison and highlighting the differences between the items as shown in the following screenshot.

Product Comparison Result

Product Comparison Result

A comparison summary along with key differences and recommendations is also displayed as shown in the following screenshot.

Comparison Summary

Comparison Summary

This feature benefits your business by the following:

  • Accelerates decision-making by automatically comparing products across all attributes and presenting differences in a clear matrix, using which teams can make sourcing, design, and development decisions faster and with greater confidence.
  • Improves accuracy and consistency with a quick analysis and summary that eliminates manual interpretation errors and ensures decisions are backed by product data.

Steps to Enable

You can use AI Agent Studio to use or copy a preconfigured agent template to create Agents for your business processes. To automatically add a suffix to all artifacts in your agent team, you can Copy Template instead of Use Template. When you copy a template, you're directly taken to the agent team canvas where you can edit the agent team settings, agents, tools, and topics. The Use Template option takes you through a step-by-step process for configuring each artifact in the agent team.

For information on using AI Agent Studio, see How do I use AI Agent Studio?

Tips And Considerations

If you created any AI agents in the applications before update 25C, we recommend that you replace your existing agent with an agent you create in Oracle AI Agent Studio for Oracle Fusion Cloud Applications. You can migrate the document tool you created for your existing agent to AI Agent Studio. Here’s how:

  1. Go to My Client Groups > Show More > Configure RAG Agents.
  2. Click the Tools tab, then click Migrate action for your tool.
  3. Enter a unique name and tool code, and select the relevant family and product for your agent. You’ll use the tool name to locate your tool in AI Agent Studio.
  4. Click OK.

After your tool is migrated, create a new agent in AI Agent Studio using the appropriate template, add your migrated tool, and publish your agent. Then, create a new guided journey and add an agent task of the type Workflow Agent for the new agent you just created in AI Agent Studio. Next, update the guided journeys with the new journey code where you’ve enabled your previous agent so that the journeys use the new agent. After you've tested and verified your new agent, you can use the Delete action in Configure RAG Agents to remove the original agent.

Key Resources

  • Oracle Fusion Cloud SCM Using Product Master Data Management Guide, available on the Oracle Help Center.

Access Requirements

To access the Oracle AI Agent Studio for Fusion Applications and manage SCM AI agents, users must be assigned a configured job role that contains these duty roles:

  • SCM Intelligent Agent Management Duty (ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY and ORA_RCS_SCM_AI_AGENT_MANAGEMENT_DUTY_HCM – both duty role codes are required)
  • Fai Genai Agent SCM Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_SCM_ADMINISTRATOR_DUTY)

In the Security Console, filter by Roles and Privileges to find the SCM Intelligent Agent Management Duty role. Filter by Roles and Permission Groups to find the Fai Genai Agent SCM Administrator Duty role.

To interact with AI agents in product pages, users must be assigned a configured job role that contains this duty role:

  • Fai Genai Agent Runtime Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_RUNTIME_DUTY) 

In the Security Console, filter by Roles and Permission Groups to find this duty role.

To allow users to interact with agents, you must also enable permission groups in the Security Console on those users’ configured job roles that contain the Fai Genai Agent Runtime Duty role. You can enable permission groups when you manage the basic information of your configured job roles. 

Users’ configured job roles must also contain privileges that allow access to the pages where AI agents are enabled.