Agent Browser UI: New Admin Cards for Engagement Engine and Oracle Messaging

Admin cards for Engagement Engine and Oracle Messaging have been added to the Administration page in browser UI.

Administrators can access the cards by selecting the Administration from the Navigation Set.

The two new cards will only display if the site is enabled for Engagement Engine or Oracle Messaging.

Business Benefit:

Increases control on the process of creating and managing the organization business procedures.

Steps to Enable

You don't need to do anything to enable this feature.