Enhanced Business Rules: Email Notification Action for Assets Rules

  • This enhancement provides the ability to define rules on Assets objects to send emails to contact (end-users) about their Assets.
  • The admins should define the email subject and body using the message template ‘Email Asset Information’ under Contact emails.
  • The admins can also use a customized subject from the rule.

Email Asset Information Action

Email Asset Information Action

Email Asset Information Template

Email Asset Information Template

Business Value:

  • Communication: Communicate with end users with regards to their assets for actions like registration of their asset, extending warranty of their asset etc.
  • Standard messages: Create messages using the ‘Email Asset Information’ template and include additional details of Asset objects.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources