Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Module	Feature	Notes
26 JAN 2024	Digital Customer Service	Upgradable DCS Knowledge Components	Updated document. Revised feature information.
26 JAN 2024	Digital Customer Service	Embedded Service 24A Enhancements	Updated document. Revised feature information.
26 JAN 2024	Digital Customer Service	Web Chat for Fusion Service Support for 23.12 Client	Updated document. Revised feature information.
01 DEC 2023			Created initial document.